Retirednavy2010
Well-Known Member
- First Name
- Eric
- Joined
- Feb 4, 2024
- Threads
- 12
- Messages
- 143
- Reaction score
- 295
- Location
- Jax Florida
- Vehicle(s)
- 2019 Ranger Supercab XLT FX4
- Occupation
- Retired
5th or 6th visit for shifting? There is a lemon law in California,Well, I was happy, the dealer finally replaced the CDF drum, it was only the 5th or 6th visit for the shifting.
When I got it back, driving home it had a burning smell, banging underneath, the shifter felt weird, so I thought I better have a look, holy f#ck, it was so bad, almost too much to list, covered in transmission fluid, dripping everywhere, only the easy bolts were tight, some 5 turns loose, bolt heads rounded and torx bolts chewed, muffler and mount just hanging, all of the loom and line clips mangled and hanging, heat shield folded, it goes on, basically anything touched is ugly.
Most of all, the shifter now will pop into park from reverse and drive will pop into neutral from drive unless you pull it back hard enough to click the detent, the shift arm looks bent, but it looks like it should have SOME factory bend, but the angle looks funky, it's got too much bend, it looks like it was flattened toward the case.
I can understand having to clean up some fluid, tidy up the looms and the lines, those clips are one time use unless you are careful removing them, but this is bonkers.
This is where it gets difficult, I worked at this dealer for 14 years over 20 years ago, the advisor is a buddy, for like 34 years, we laugh and joke every time the truck comes in, I actually hired him way back then. I have had bitchy customers in my face before, so I never get bitchy, solves nothing, but I'm fairly smokin pissed at this point, he said this tech was really good when I picked it up.
I call him, joking as we usually do, I go off, pissed off kind of joking, asking what F#cking gorilla worked on my truck? he tells me...the used car tech helps as a apprentice sometimes, he wants to learn how to be a line tech, I had to laugh, what else could I do, we all had to start somewhere. The first engine I stuck in a van, (1982) I cracked the front pump in the trans.
He was so sorry, he wouldn't stop apologizing, he wants it back right away, but I sorted everything out except the shifter, I can see it's bent, the question is was it bent from being hit or rolled over on, or was it the classic... lowering the trans and it slows down... oops forgot to unhook the linkage and you are about to rip out the shift linkage.
So if anyone has the ability to take a pic of the shift arm, that would be great, if it's a simple fix, I would prefer to do it, if he has stretched the cable or something like that I will have to take it back.
Thanks in advance, sorry about the long rambling post.
This looks bent, some factory, some gorilla
This can't be right, then again, maybe it is? something is wrong and unless there is a adjustment somewhere, I have to find the problem
Every hard bolt was loose, but the easy ones were gunned down like a 5 ton truck lug nut.
This being loose on the drive home, rotated the whole exhaust because he left the clamp at the cat loose, the pic is after I rotated it.
- California Department of Consumer Affairs (DCA)
Provides information on consumer rights and oversees consumer protection programs. You can call the DCA at (800) 952-5210 for more information about the state-certified arbitration program.
- Consumers for Auto Reliability and Safety (CARS)
Provides information about California's Lemon Law and can be reached at (530) 759-9440.
- Consumer Action
Provides consumer advice and referrals and can be reached at (415) 777-9635.
- California Attorney General's Office
Enforces consumer protection laws and can be contacted directly by consumers to file complaints.
- Better Business Bureau (BBB)
Provides consumer advocacy, business accreditation, and dispute resolution services.
- Private Lemon Law Attorneys
Specialize in Lemon law cases and can offer legal advice, representation, and advocacy.
The 5th or 6th time back for shifting issues. Enough is enough. There are several lawsuits by the NTSC and private lawsuits for this wonderful transmission. There is lots of ammo for lemon law recalls. Here is who you can contact.Well, I was happy, the dealer finally replaced the CDF drum, it was only the 5th or 6th visit for the shifting.
When I got it back, driving home it had a burning smell, banging underneath, the shifter felt weird, so I thought I better have a look, holy f#ck, it was so bad, almost too much to list, covered in transmission fluid, dripping everywhere, only the easy bolts were tight, some 5 turns loose, bolt heads rounded and torx bolts chewed, muffler and mount just hanging, all of the loom and line clips mangled and hanging, heat shield folded, it goes on, basically anything touched is ugly.
Most of all, the shifter now will pop into park from reverse and drive will pop into neutral from drive unless you pull it back hard enough to click the detent, the shift arm looks bent, but it looks like it should have SOME factory bend, but the angle looks funky, it's got too much bend, it looks like it was flattened toward the case.
I can understand having to clean up some fluid, tidy up the looms and the lines, those clips are one time use unless you are careful removing them, but this is bonkers.
This is where it gets difficult, I worked at this dealer for 14 years over 20 years ago, the advisor is a buddy, for like 34 years, we laugh and joke every time the truck comes in, I actually hired him way back then. I have had bitchy customers in my face before, so I never get bitchy, solves nothing, but I'm fairly smokin pissed at this point, he said this tech was really good when I picked it up.
I call him, joking as we usually do, I go off, pissed off kind of joking, asking what F#cking gorilla worked on my truck? he tells me...
He was so sorry, he wouldn't stop apologizing, he wants it back right away, but I sorted everything out except the shifter, I can see it's bent, the question is was it bent from being hit or rolled over on, or was it the classic... lowering the trans and it slows down... oops forgot to unhook the linkage and you are about to rip out the shift linkage.
So if anyone has the ability to take a pic of the shift arm, that would be great, if it's a simple fix, I would prefer to do it, if he has stretched the cable or something like that I will have to take it back.
Thanks in advance, sorry about the long rambling post.
This looks bent, some factory, some gorilla
This can't be right, then again, maybe it is? something is wrong and unless there is a adjustment somewhere, I have to find the problem
Every hard bolt was loose, but the easy ones were gunned down like a 5 ton truck lug nut.
This being loose on the drive home, rotated the whole exhaust because he left the clamp at the cat loose, the pic is after I rotated it.
- California Department of Consumer Affairs (DCA)
Provides information on consumer rights and oversees consumer protection programs. You can call the DCA at (800) 952-5210 for more information about the state-certified arbitration program.
Consumers for Auto Reliability and Safety (CARS)
Provides information about California's Lemon Law and can be reached at (530) 759-9440.
Consumer Action
Provides consumer advice and referrals and can be reached at (415) 777-9635.
California Attorney General's Office
Enforces consumer protection laws and can be contacted directly by consumers to file complaints.
Private Lemon Law Attorneys
Specialize in Lemon law cases and can offer legal advice, representation, and advocacy.
California's Lemon Law allows consumers to get their vehicle replaced or repurchased if the manufacturer is unable to fix a serious warranty defect after multiple attempts. The average lemon law settlement in California is between $40,000 and $50,000, but can range from $5,000 to $100,000.
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