What is this magical thing you refer to as "paper"? Is that some kind of secured computer?
Paper is magical. It is called a form and it has five different different sheets, each different color and you just write on the top one and amazingly it transfers to all the others and then you get one color and somebody else can send another color and all goes with this beautiful beautiful room full of a box called filing cabinets.
I truly think it will depend on the GM/parts staff. If they are willing to do things differently from the norm to get orders placed and have the extra work of backfitting those orders and working with the distribution location on side channels to get parts via a manual process and then when backfitting ensuring that the distribution site does not send it again. But, their customers will be very grateful and may not even realize the work they had to go through, which is the best for customer satisfaction, results, not excuses (even if a valid reason does exist).
Wow-another product improvement that makes that product stop working. Never heard of that before...Based on what I‘ve read in earlier posts, the issue is likely related to the latest Sync3 update.
Yea we're having to do work arounds. We can still manually order parts for customers, but our automated "stock" orders are not being done. We found an "online" generic invoice that we have been using to give to customers and keep track of everything. PITA but not much we can do at this point.
