Just updated to Sync 3.4 on my Ranger 2019

[weasel1]

I guess that means I won’t be upgrading since you have the same build and equip group. What is your vehicle build date? Mine is 6/2019.

Mines 9/19

Sponsored

 

[RobmJ]

Just updated to 3.4.43 no problems. Good luck all!!!

Once it restarts, do I pull out the usb? It seems like it automatically starts updating again

 

[RobmJ]

Just updated to 3.4.43 no problems. Good luck all!!!

Did you pull out usb after first reset ?

 

[Fjoyner]

I am not a forscan user as I am not comfortable messing around with vehicle settings. Has Ford really not identified which 2019 Ranger configurations or build dates will lose climate controls upgrading from Sync 3 to Sync 3.4.43? I have a 2019 XLT 4x4 Supercab (equip group 302A) and no Navigation. I really want to upgrade, but I do not have time to deal with Ford chat and/or the dealer if I were to encounter this issue.

Agree completely....there has to be a fixable common denominator, but it would require Ford to acknowledge the problem first, then figure it out. To my knowledge, they have not and are not doing either.

 

[devbloggs]

also updated today, backup camera and everything seems to work fine EXCEPT climate controls are gone.

tried changing some options in Forscan with no luck, ill try a master reset

 

[UofMEngineer]

I am not a forscan user as I am not comfortable messing around with vehicle settings. Has Ford really not identified which 2019 Ranger configurations or build dates will lose climate controls upgrading from Sync 3 to Sync 3.4.43? I have a 2019 XLT 4x4 Supercab (equip group 302A) and no Navigation. I really want to upgrade, but I do not have time to deal with Ford chat and/or the dealer if I were to encounter this issue.

See this post for a way to determine if you’ll have the problem prior to updating. Beyond that, all I can say is all information on the problem has been reported for investigation / a fix. Unfortunately, that’s about as far as my assistance on that can go. I’d guess there will be some SSM to dealers on it eventually that may have more information.

 

[Fjoyner]

Did you pull out usb after first reset ?

For me, I missed the first pull because it was very brief and then it began the process over again, which, in itself a fail of the update process, but I pulled it after the second one. Honestly, I don't think it would have mattered. I feel safe in saying this is a fail of proper testing before the release of the update to the public. Sadly it happens all the time in the computing world. Poor QC, but happens.

 

[Fjoyner]

also updated today, backup camera and everything seems to work fine EXCEPT climate controls are gone.

tried changing some options in Forscan with no luck, ill try a master reset

That would be it exactly for me. AFAIK, just CC took a dump. Thanks for trying...hoping for the best.

 

[Voltune]

See this post for a way to determine if you’ll have the problem prior to updating. Beyond that, all I can say is all information on the problem has been reported for investigation / a fix. Unfortunately, that’s about as far as my assistance on that can go. I’d guess there will be some SSM to dealers on it eventually that may have more information.

I tried the linked site in that post - https://www.motorcraftservice.com/asbuilt and get an error. Is that site valid anymore?

Server Error in '/' Application. Could not find file '\\dc18101mc01.prod.f01.dc1.ford.com\q00244\WritableContent\Tabs\motorcraft-service.xml'.

 

[RobmJ]

For me, I missed the first pull because it was very brief and then it began the process over again, which, in itself a fail of the update process, but I pulled it after the second one. Honestly, I don't think it would have mattered. I feel safe in saying this is a fail of proper testing before the release of the update to the public. Sadly it happens all the time in the computing world. Poor QC, but happens.

Same with me. I pulled after the 2nd reset.. you think that’s the issue? I don’t see how that would make the problem

 

[UofMEngineer]

I tried the linked site in that post - https://www.motorcraftservice.com/asbuilt and get an error. Is that site valid anymore?

Server Error in '/' Application.

Could not find file '\\dc18101mc01.prod.f01.dc1.ford.com\q00244\WritableContent\Tabs\motorcraft-service.xml'.

It was working earlier today, maybe down at the moment?

 

[Fjoyner]

Same with me. I pulled after the 2nd reset.. you think that’s the issue? I don’t see how that would make the problem

I doubt that's the reason....just a coincidence, but on them regardless. What reliable software wouldn't say....you've already done this?

 

[TORQUERULES]

I pulled on the first reset. That is not the issue. The update itself is. I love the new interface and I can deal with the camera though I am not sure why that changed, but the climate control is NOT acceptable. Ford needs to get us a fix we can perform without going to the damn dealer.

 

[SandBaja]

also updated today, backup camera and everything seems to work fine EXCEPT climate controls are gone.

tried changing some options in Forscan with no luck, ill try a master reset

After making the change with Forscan I had to reset APIM for the change to take effect. I only changed the single bit 8 to a 0 at address 7D0-04-01 xxxx xx8x to 7D0-04-01 xxxx xx0x

Forscan is not the friendliest tool IMO. There is a bit of familiarization you need to attain first. Not sure I would recommend it to someone with two left software hands or a computer novice.

This is a perfect case for OTA to address. Ford has the database, knows which vehicles are impacted and could send down the single bit fix without too much of a challenge.

 

[SandBaja]

Same with me. I pulled after the 2nd reset.. you think that’s the issue? I don’t see how that would make the problem

Mine also went to a constant seek and restart after the third boot. I let it run multiple times and finally pulled the USB after ( third boot) recognizing the pattern. I had updated prior with cyanlabs bit don't think that was a factor.

Sponsored