Dgc333
Well-Known Member
- First Name
- Dave
- Joined
- Aug 24, 2021
- Threads
- 13
- Messages
- 1,569
- Reaction score
- 3,528
- Location
- Massachusetts
- Vehicle(s)
- 21 Ranger Lariat
- Occupation
- Engineer
I don't know about that! A few years ago I was watching a TV program where they were interviewing the head of General Motors Hummer brand. He was asked why Hummer had such a poor customer satisfaction rating. His response was that the overwhelming complaint from customers was poor gas mileage even though they actually got better mileage than other vehicles in the same class. He was somewhat frustrated in why people would knowingly buy a big heavy vehicle then complain about gas mileage.I think everyone that has a large SUV or truck knows they’re not the best in gas and didn’t buy them for their efficiency.
I would venture a guess that other brands get the same complaints on their large heavy vehicles but they get diluted because other brands have much more economical vehicles in their portfolios.
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