Porpoise Hork
Well-Known Member
- Thread starter
- #1
A little back story for you. My 2020 Ranger Lariat only came with four bed tie-downs. Wanting to add another pair since the bed has provisions for it I went searching for the parts. I was astounded when I found them as being priced at $26 or more. Not really wanting to pay that much for them, especially when just a few short months ago they had been under $6.00 at the dealer. So I went a spelunking for them to find the best deal where I located them as advertised for $9.47 each. Still rather high for what they are, but hey, it's cheaper than $26+ right? So I ordered a pair of them and went about my day. A few days pass and I receive this email from CarID...
They claim that these tie-down bars, that are nothing more than a piece of bar stock with 4 bends and a couple holes in them should be a whopping $46.42 EACH!!! They actually wanted me to pay an additional $73.36 for these things. This is despite the fact that their website at the time and still at the time of posting has them clearly marked at $9.74!!!
https://www.carid.com/ford-oe/rear-tie-down-hook-mpn-kb3z21550a74a.html?singleid=2549880968
So I called in and spent close to 45 minutes on the phone with them attempting to get the phone rep to understand the concept of Bait-n-Switch as well as getting a supervisor or manager on the phone about the issue. The rep after placing me on the third lengthy hold claiming she spoke with a supervisor instead of escalating the call as I had requested no less than 5 times, stated that they looked into the available margin for these and would not be able to sell them at the clearly marked price. She then proceeded to ask me if I was willing to pay additional $52.45 as they are priced at $35.96 each. Not the $9.74 as marked OR the $46.42 that was stated in the email.. As far as I can tell they are simply pulling random dollar amounts out of their collective butts and hope that people will just say sure while they drool on themselves after expending the minuscule available mental faculties to determine if said item is worth the additional money.
Needless to say I told the rep what I though of that and where they could collectively stuff it and canceled the order as well as contesting the charge on my CC as well.
I guess I'll pull one of my other tie-down bars off and see if I can find something that matches the bolt hole distance at the local hardware store, Or make a pair of them out of some bar stock, a bench-vice, and a drill...
They claim that these tie-down bars, that are nothing more than a piece of bar stock with 4 bends and a couple holes in them should be a whopping $46.42 EACH!!! They actually wanted me to pay an additional $73.36 for these things. This is despite the fact that their website at the time and still at the time of posting has them clearly marked at $9.74!!!
https://www.carid.com/ford-oe/rear-tie-down-hook-mpn-kb3z21550a74a.html?singleid=2549880968
So I called in and spent close to 45 minutes on the phone with them attempting to get the phone rep to understand the concept of Bait-n-Switch as well as getting a supervisor or manager on the phone about the issue. The rep after placing me on the third lengthy hold claiming she spoke with a supervisor instead of escalating the call as I had requested no less than 5 times, stated that they looked into the available margin for these and would not be able to sell them at the clearly marked price. She then proceeded to ask me if I was willing to pay additional $52.45 as they are priced at $35.96 each. Not the $9.74 as marked OR the $46.42 that was stated in the email.. As far as I can tell they are simply pulling random dollar amounts out of their collective butts and hope that people will just say sure while they drool on themselves after expending the minuscule available mental faculties to determine if said item is worth the additional money.
Needless to say I told the rep what I though of that and where they could collectively stuff it and canceled the order as well as contesting the charge on my CC as well.
I guess I'll pull one of my other tie-down bars off and see if I can find something that matches the bolt hole distance at the local hardware store, Or make a pair of them out of some bar stock, a bench-vice, and a drill...
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