Back up camera issues- not recalled

[mtsoxfan]

I had my camera replaced under warranty on my 2019. Don't recall them saying it was a recall. Same symptoms as you are experiencing.

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[ScarzRanger21(2.0)]

I agree. Rockauto has the camera for $70 plus shipping, I was just wanting to ensure that I wasnt changing a good part out first. After looking at the connectors today, I think that is the next step

Is there any mention of what the recall was for? Faulty wiring, bad camera, system glitch? Anything you can look up that’ll point you in the right direction of what to check?

I recently had an issue with my floorboard getting wet. After some online searching and finding a TSB from Ford regarding that issue, I narrowed it down to either the AC drain tube being clogged or the lines dripping condensation. I think I solved the problem but I’ll know for sure by the end of the week if my floor is still wet…

 

[DukeCanBuildit]

Yea they’ve had a lot of recalls for them. They recalled the 2019 ranger for back up camera issues but somehow mine isn’t included.

Your issue made me curious. I’m not experiencing any problems and the FordPass app would normally alert me about a recall but I thought I might check the recall site just in case. I input my VIN and only the block heater recall for my 2019 came up.

It must have been a particular build window that was impacted. I hope all you have is a loose or dirty connector.

 

[airline tech]

There are 2 recalls related to the Rear Camera

1. Recall Number - 25S89 - Ranger Production Dates June 4, 2018 - December 21, 2018
This covers rear camera issues (Internal PCB)

2. Recall Number - 25S72 - This covers all 5G Rangers and it is specifically for Sync 3.4 (software) issues that tie in the Rear Camera, the recall notice does not specifically state that Sync 3.3 is not included - but Sync 3.4 was so problematic prior to the current version 3.4 - 23188, this is the main focus of this recall Sync 3.4

For owners that have already updated to version 23188 - it appears you will not get a recall notice and Ford Servers will (ping) the truck to insure its updated, they pinged mine and my Auto-Updates are turned off, they pinged it in October 2025, I found it during my software run (FDRS) showed that the truck was pinged for a software update and I can see it in history of connections. I was already updated to 23188

You might try - updating the software to version 3.4 --23188, It may fix it, but if you have been problem free for this long and on version 3.3, has me thinking it's not a software issue.
The only way to troubleshoot the issue is with wiring checks, there are a few things you can try such as run a - New LIN Module Initialization or BCM Self -Test Reset / APIM - Self-Test Reset

The camera is powered from the DC/DC Convertor, no single fuse feed for camera only, shared feed.
The APIM (Sync) displays the video feed - via reverse signal (Can Bus)
The BCM - handles the customization (via Lin Bus) - Zoom etc, it also provides the Grid Lines and that information is from the PSCM (steering angles) - the BCM just relays the information to the Rear Camera

So, you have multiple avenues for loss of information - and the camera issues (blank - not available)
It should be throwing a code and that might help pinpoint where the data loss is. most likely it's the camera or a wiring issue.
If no codes - then wire checks are required to verify camera or wiring

 

[RangerBill]

I agree. Rockauto has the camera for $70 plus shipping, I was just wanting to ensure that I wasnt changing a good part out first. After looking at the connectors today, I think that is the next step

Try the Sync update first, it costs nothing.

 

[GreyAreaRanger]

Your issue made me curious. I’m not experiencing any problems and the FordPass app would normally alert me about a recall but I thought I might check the recall site just in case. I input my VIN and only the block heater recall for my 2019 came up.

It must have been a particular build window that was impacted. I hope all you have is a loose or dirty connector.

I checked the connectors yesterday, but unfortunately, it did not appear to be the cause of my issue. 25V572000 is the recall I am referring to, which my truck apparently is not part of despite being the correct year and displaying all of the symptoms.

There are 2 recalls related to the Rear Camera

1. Recall Number - 25S89 - Ranger Production Dates June 4, 2018 - December 21, 2018
This covers rear camera issues (Internal PCB)

2. Recall Number - 25S72 - This covers all 5G Rangers and it is specifically for Sync 3.4 (software) issues that tie in the Rear Camera, the recall notice does not specifically state that Sync 3.3 is not included - but Sync 3.4 was so problematic prior to the current version 3.4 - 23188, this is the main focus of this recall Sync 3.4

For owners that have already updated to version 23188 - it appears you will not get a recall notice and Ford Servers will (ping) the truck to insure its updated, they pinged mine and my Auto-Updates are turned off, they pinged it in October 2025, I found it during my software run (FDRS) showed that the truck was pinged for a software update and I can see it in history of connections. I was already updated to 23188

You might try - updating the software to version 3.4 --23188, It may fix it, but if you have been problem free for this long and on version 3.3, has me thinking it's not a software issue.
The only way to troubleshoot the issue is with wiring checks, there are a few things you can try such as run a - New LIN Module Initialization or BCM Self -Test Reset / APIM - Self-Test Reset

The camera is powered from the DC/DC Convertor, no single fuse feed for camera only, shared feed.
The APIM (Sync) displays the video feed - via reverse signal (Can Bus)
The BCM - handles the customization (via Lin Bus) - Zoom etc, it also provides the Grid Lines and that information is from the PSCM (steering angles) - the BCM just relays the information to the Rear Camera

So, you have multiple avenues for loss of information - and the camera issues (blank - not available)
It should be throwing a code and that might help pinpoint where the data loss is. most likely it's the camera or a wiring issue.
If no codes - then wire checks are required to verify camera or wiring

It shows a very distorted, dark image. It won't even show the green-to-red bars for how close you're backing up to something.

Try the Sync update first, it costs nothing.

I tried several times yesterday, and it would fail to update each time.

 

[GreyAreaRanger]

It’s actually a little clearer today

 

[Trustable]

It’s actually a little clearer today

Okay so I think you have the same thing that is going on with mine. Whatever engineer designed the camera and wiring run from the tailgate into the vehicle did a very bad job. Basically the wires from the tailgate to under the bed pinch between the two pieces especially when below freezing. I have been thinking about cutting the plastic to help relieve the strain when the tailgate is closed. For me this started happening this winter. There is no rip in the plastic loom but they are getting so compressed it cuts the signal or distorts it.

 

[GreyAreaRanger]

Okay so I think you have the same thing that is going on with mine. Whatever engineer designed the camera and wiring run from the tailgate into the vehicle did a very bad job. Basically the wires from the tailgate to under the bed pinch between the two pieces especially when below freezing. I have been thinking about cutting the plastic to help relieve the strain when the tailgate is closed. For me this started happening this winter. There is no rip in the plastic loom but they are getting so compressed it cuts the signal or distorts it.

I have no idea why or how I disconnected that connector under the bed to check for corrosion and it doesn't fix the issue, but when I actually drop the tailgate and pull the wire back and forth, it fixes my issue. My issue also started with that freeze a couple of weeks ago when it dropped into the low 20s here in Houston (our normal cold winter is mid-high 40s).

 

[Trustable]

I have no idea why or how I disconnected that connector under the bed to check for corrosion and it doesn't fix the issue, but when I actually drop the tailgate and pull the wire back and forth, it fixes my issue. My issue also started with that freeze a couple of weeks ago when it dropped into the low 20s here in Houston (our normal cold winter is mid-high 40s).

I would inspect the loom in that area and maybe post some pics of it. I’d be willing to bet we have the same issue if it started when it got cold outside. I think I will end up having to splice the cable at some point from it being smashed so much. Along with the bad placement the material they used freezes up in the cold, just like the parking brake boot.

if you try to push the loom downward while closing the tailgate the camera image should be normal.

 

[airline tech]

I will have to (build a pinout) pic for C411

But for rear camera only

C411 to C4357 =s C411 connector (pin numbers to the camera feed)

Pin 6 = Pin 1
Pin 4 = Pin 2
Pin 3 = Pin 3
Pin 2 = Pin 4
Pin 5 = Pin 5

You have 2 options
1. Repair Damaged Wire (Most likely on either video feed + or - or the ground (shielded)
2. Replace the (Tailgate Harness) - have to locate part number for Harness # 14B562

To repair - will need to (ohm) the harness for each pin and find the spot where they are touching
To understand - Pin 5 is the Ground for both the camera (power) and the (video feed) if you have ever dealt with home coax cable (this is the silver layer) on the cable - this is similar. something is interfering with the video feed and the shielded ground

At least you have isolated the issue - The harness

 

[GreyAreaRanger]

I will have to (build a pinout) pic for C411

But for rear camera only

C411 to C4357 =s C411 connector (pin numbers to the camera feed)

Pin 6 = Pin 1
Pin 4 = Pin 2
Pin 3 = Pin 3
Pin 2 = Pin 4
Pin 5 = Pin 5

You have 2 options
1. Repair Damaged Wire (Most likely on either video feed + or - or the ground (shielded)
2. Replace the (Tailgate Harness) - have to locate part number for Harness # 14B562

To repair - will need to (ohm) the harness for each pin and find the spot where they are touching
To understand - Pin 5 is the Ground for both the camera (power) and the (video feed) if you have ever dealt with home coax cable (this is the silver layer) on the cable - this is similar. something is interfering with the video feed and the shielded ground

At least you have isolated the issue - The harness

The part shows for a 2023 super duty. Assuming it also fits the Ranger, $20 is pretty cheap, so I’ll just replace the harness and be done with it. I still can’t believe when I disconnected it from under the truck, it didn’t change the signal until I dropped the tailgate and wiggled the wire

 

[airline tech]

The part shows for a 2023 super duty. Assuming it also fits the Ranger, $20 is pretty cheap, so I’ll just replace the harness and be done with it. I still can’t believe when I disconnected it from under the truck, it didn’t change the signal until I dropped the tailgate and wiggled the wire

You will have to dig some - as harness numbers are universal but the specific part number will vary - as not every model is pinned the same - as for the signal not changing when disconnected- you have nothing to display (no video feed) - as far as the Ranger the only difference in that tail gate harness is (if you have the power locking) tailgate vs keyed - when I get time I will see if I can locate specific part number or you can call dealer and look up by VIN

 

[GreyAreaRanger]

You will have to dig some - as harness numbers are universal but the specific part number will vary - as not every model is pinned the same - as for the signal not changing when disconnected- you have nothing to display (no video feed) - as far as the Ranger the only difference in that tail gate harness is (if you have the power locking) tailgate vs keyed - when I get time I will see if I can locate specific part number or you can call dealer and look up by VIN

That’s great! Yea I do have the power locking tailgate on my XLT. Not sure if that is standard or not, along with front and rear sensors in the bumpers. Those appear to be working just fine regardless of the camera clarity though

 

[airline tech]

I would double check with dealer (VIN#) match as the harness PN has been superseded
but your
OEM - PN-Should Be KB3Z-14A412-A or (-B)
New PN - should be HB3Z-14A412-K

The 2019-2020 had the same part numbers - but the recall generated a revision to the part number - so double check for your VIN#, I tried to differentiate between the power locking or keyed with no luck
The only thing running in that specific harness is for the Camera and Power Lock into the tailgate, nothing to do with parking sensors - the steering angle comes from the LIN circuit

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