Transmission mount failure.

[airline tech]

Incorrect. The start date is from the original purchaser as in the customer like yourself. This includes when you bought it from said dealer. Not when the dealer bought it from the manufacturer. When it comes to factory backed extended warranties, they go off the same start date.

I can only state - that this may be out of norm - as I had a special order truck and the documents state the warranty start date started (BEFORE) the truck even arrived at the dealer and it matches the date it was loaded onto the rail (shipping) - so either a mis key stroke somewhere in the process or its different for special order vehicles.

I am only noting - what my warranty start date shows vs when I physically drove the truck off the lot (as owner) I know the exact date the truck was off loaded at the dealer the warranty start date was before this date.

Its not worth chasing (2-weeks) unless it becomes a (issue) in that timeline (If I need a warranty claim)

Example:
Blend / Build Date - 8/16 or 8/17 (Varies by document - viewing)
Release Date 8/20 - I assume to the rail yard
Warranty Start Date: 8/23 - roughly matches timeline (i got notified - shipped)
Arrived Dealer: 8/30 and await dealer processing, got to visually see it
Test Drove & Signed Documents 9/2 - await final loan processing
Finalized Paperwork and picked up truck - 9/7

So somewhere in the process - the warranty started before I took ownership and also before it shipped to the dealer - Is this normal for a (Special Order) IDK

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[Stevedbvik1]

I can only state - that this may be out of norm - as I had a special order truck and the documents state the warranty start date started (BEFORE) the truck even arrived at the dealer and it matches the date it was loaded onto the rail (shipping) - so either a mis key stroke somewhere in the process or its different for special order vehicles.

I am only noting - what my warranty start date shows vs when I physically drove the truck off the lot (as owner) I know the exact date the truck was off loaded at the dealer the warranty start date was before this date.

Its not worth chasing (2-weeks) unless it becomes a (issue) in that timeline (If I need a warranty claim)

Example:
Blend / Build Date - 8/16 or 8/17 (Varies by document - viewing)
Release Date 8/20 - I assume to the rail yard
Warranty Start Date: 8/23 - roughly matches timeline (i got notified - shipped)
Arrived Dealer: 8/30 and await dealer processing, got to visually see it
Test Drove & Signed Documents 9/2 - await final loan processing
Finalized Paperwork and picked up truck - 9/7

So somewhere in the process - the warranty started before I took ownership and also before it shipped to the dealer - Is this normal for a (Special Order) IDK

Mine was special ordered. It arrived at the dealer on 3/15/22 so 16 days before warranty start date.

 

[Frenchy]

I can only state - that this may be out of norm - as I had a special order truck and the documents state the warranty start date started (BEFORE) the truck even arrived at the dealer and it matches the date it was loaded onto the rail (shipping) - so either a mis key stroke somewhere in the process or its different for special order vehicles.

I am only noting - what my warranty start date shows vs when I physically drove the truck off the lot (as owner) I know the exact date the truck was off loaded at the dealer the warranty start date was before this date.

Its not worth chasing (2-weeks) unless it becomes a (issue) in that timeline (If I need a warranty claim)

Example:
Blend / Build Date - 8/16 or 8/17 (Varies by document - viewing)
Release Date 8/20 - I assume to the rail yard
Warranty Start Date: 8/23 - roughly matches timeline (i got notified - shipped)
Arrived Dealer: 8/30 and await dealer processing, got to visually see it
Test Drove & Signed Documents 9/2 - await final loan processing
Finalized Paperwork and picked up truck - 9/7

So somewhere in the process - the warranty started before I took ownership and also before it shipped to the dealer - Is this normal for a (Special Order) IDK

I'm going to take a wild guess and say that something happened at that dealership you purchased your truck from.

 

[SchoolZoneSpeeder]

Something you need to consider for your factory powertrain warranty. They go off of the start date for warranty. What is the start date? The original purchase date of the vehicle. Did you purchase the vehicle in 2021 or did you purchase the vehicle in 2020? If you did purchase it in 2021, what month did you purchase the vehicle in? If it's before today's date of 2021, your warranty is expired. That's just going off of years.

My powertrain warranty expires this month.

 

[Dereku]

My dealer didn’t tighten the skid plate after replacing the trans. Easy to figure out and fix, but they are humans too.

 

[airline tech]

I'm going to take a wild guess and say that something happened at that dealership you purchased your truck from.

My thought is - that they received the same notification (Built & Shipped) and checked the box (Start or Set Warranty Date) as at this time (it was technically sold - only not officially) - I did have a downpayment (Order) - I think was $500.
In the end - it will only really matter - if I were to need a warranty claim and it happens to fall (in that 2-week window) when I hit 5-Years (5-60) or Extended 10 Years (10-100)

I am not that concerned about it - just have it noted (In the event) it becomes an issue and (Sorry you are out of warranty) and its below 5 or 10 years of driving it off the lot or signing the final paperwork and committing 100% to the purchase.

 

[PapaBill]

I have a '21 Tremor, and I recently had a full trans rebuild at approx 52k miles. Shortly after the rebuild, I started experiencing a heavy clunk when shifting between R and D, and when coming to and accelerating from a stop. I had the driveshaft splines greased a couple years ago for a similar issue, but this is even more harsh. I took it to the dealer, and they initially said it was an exhaust mounting bolt. That didn't make much sense to me, but I approved the replacement. The advisor came back later and said it didn't fix it, and it was actually a bad transmission mount, and the mount isn't covered by the powertrain warranty. He quoted $460 to replace it, and the part is on 3 week backorder. Of course it seems odd that this would happen right after the trans rebuild, and I thought motor mounts were covered under powertrain warranty, but I know the manufacturers are slowly covering less and less.

I've never towed anything, and only use my hitch for a dirtbike carrier. Also about half my miles are highway, so it is very odd that the trans and mount have failed.

Is this mount a common failure?

Thanks

This should be a simple job.
Here is the shop manual section on the tranny support. They call it the isolator.

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