I mean, I love my truck, but the insurance payout from the dealer would be alright. Its in their possession, so its their liability. You better believe they'd be covering cost of vehicle replacement (at market value) and modifications lost. I'd make out ahead on the deal.
Same here but the problem is getting a replacement. I cant afford to wait 4-6 months (or longer) for another truck. It's not like before when the dealers had plenty of inventory on their lots to chose from. If I wasn't still working and had another vehicle it would be a win/win in these times.
What's most disappointing is that this is becoming the normal thing.
I'm handy enough to take care of most things if I have to. And if parts costs were low enough I'd eat that just to get it done. But expensive warranty work on a non essential item? And throw in parts availability issues on top of it? There's no way they're keeping my truck for weeks/months on end.
Like a number on here I wrench - but getting old and way too much arthritis to do it much longer, had Saabs since early 80s and understood how to service/repair them as well as a number of friends - better designed auto than most acknowledged , but I did experience a number of warranty issues that once repaired the cars lasted a long time - as in 250k + miles. Saab did deserve credit for their contributions in making turbos more suitable for everyday driving.
Sorry to hear about the service delay and the door bang. When you have the wind noise checked, I would appreciate you letting me know what was decided. I have excessive wind noise in my truck especially at freeway speeds and in the meantime trying everything I can think of to fix it.I'm really having a fun day
Took my 21 into my local dealer to look at wind noise around the rear door seal, as well as some paint flaking around the rear of the bed.
Unfortunately the service writer managed to bang my door on a desk in the drive through service writers area when he moved it down the lane to make more room
On top of that they are not going to be looking at it for 14 days with no loaner or rental of any kind so I ended up not dropping it off.
They didn't even have a paint pen in stock, so now I'm going to have to wait to see what their body shop estimate is to fix it.
Fun.
I see Musk taking aim at all these lazy a**es working from home, good for him. Easy for me to say as I'm retired but spent the last 15 yrs of my working life either from home or in the waterfowl blind, sometimes that had it's drawbacks though as I'd be on a call and when birds came in the other guys would instinctively swing their guns and blast away - not leaving a great impression with my customers.
Definitely a two way street, and I remember the one guy duck hunting in online class call got a good laugh out everyone, I also felt like I got half as much done for twice the effort online sometimes, I remember driving 40 minutes to my engineering internship to sit down at my desk in order to take a zoom call as well as driving home from work while taking an online class when I needed to do after hours work.
i do not work as a service advisor / writer so this is my jaded opinion. up sale artists in disguise lol.
Just my opinion, but since it was their fault, they should have set everything aside & fixed that immediately. No excuse for that.
They did call me back after I called them again about the whole thing, and they booked me on June 13th to bring it in for the paint shop, said it would be 2-3 days turnaround which I guess is better than 14 days of letting it sit in a lot.
I'm really having a fun day
Took my 21 into my local dealer to look at wind noise around the rear door seal, as well as some paint flaking around the rear of the bed.
Unfortunately the service writer managed to bang my door on a desk in the drive through service writers area when he moved it down the lane to make more room
On top of that they are not going to be looking at it for 14 days with no loaner or rental of any kind so I ended up not dropping it off.
They didn't even have a paint pen in stock, so now I'm going to have to wait to see what their body shop estimate is to fix it.
Fun.
Welcome in the World of Service in german style… here is it quite common that u have to get loud before they accept that somthing like this was their mistake. Its like: it's your own fault if you bring the car here… good luck and strong nerves!
