2022 transmission needs "overhaul" - just left the dealer.

[CP0861]

I have a 2022 Ranger. I juuust went over 30K miles. Within the last 5-10K miles, I've experienced 4-6 HARD clunking shifts from P to D and noticeably awkward shifts around 22-24 mph and 42-44 mph (both accelerating and decelerating). Also, sometimes when I first start it, it revs high and is then much, MUCH less responsive to the throttle when first moving in D.

I was due for an oil change and when I scheduled it a few weeks back, I asked if someone could also check out my transmission (and I described the issues above). They said they had 1 transmission specialist who was booked weeks out...fortunately, I didn't desperately need the oil change and I was able to wait and book with him.

I took it in today. I had it serviced and had them do a diff drain/fill. For the transmission, I honestly assumed they wouldn't be able to duplicate any of the issues and they'd hand it back to me saying they couldn't find anything....however, that was not actually the case.

To my surprise, the service advisor told me that I'd have to come back because they needed to order parts to "overhaul the transmission". He also mentioned a TSB. When I asked him specifically what the issue was, he didn't have any answers...said he was new to Ford from a Chrysler dealer and he only knew that they were seeing some issues with those 10 speed transmissions.

I got the invoice and it just says "ORDERED PARTS TO OVERHAUL TRANSMISSION."

So as crazy as it may seem, I still have no idea what the problem is. He said it was safe to drive. I didn't push for more answers....the place was busy as hell and I was honestly shocked they found anything. They'll call me back when the parts are in and they said I would be in a loaner vehicle....so it's not a quick fix.

I'll post more details when I get them, but long story short, if you're having ANY of my issues described above.....I'd recommend speaking up at your next service. I was certain they wouldn't find anything, but obviously they did. I almost didn't even bother saying anything.....

On a related side note - while I was in the waiting area, I also heard them take a call from someone with a 2023 Expedition that wouldn't shift. The owner just bought it a month ago. The service advisor who took the call told the lady to bring it in, they'll look at it today. After the call, other advisors told him to be careful with that, they only have 1 transmission guy and he's booked weeks out. If they bring in someone who calls today, they've bumped someone who's been waiting for weeks. Ford has a very obvious customer service issue. I understood both sides of the debate....valid points to both, but it's pretty F'ing sad to think that someone with a month old vehicle that won't shift could potentially have to wait WEEKS for it even to be looked at. Meanwhile, I was there for a non-emergency issue. They need some sort of emergency rating scale. Again, like I said, their customer service needs help....badly. And call me crazy, but if the dealer employs a staff of "service advisors" (they had several) you would think the issue could be explained to the customer! But nope, he basically just read whatever the tech typed up on the invoice. I've now experienced this at both local dealers I've gone to.

Also, I was chatting with another Ranger owner down in OBX NC last week....Lloyd (from Northern VA), if you're reading this, we were just talking about this! They ACTUALLY found something. Just don't know what yet....haha.

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[9zero1790]

I have a 2022 Ranger. I juuust went over 30K miles. Within the last 5-10K miles, I've experienced 4-6 HARD clunking shifts from P to D and noticeably awkward shifts around 22-24 mph and 42-44 mph (both accelerating and decelerating). Also, sometimes when I first start it, it revs high and is then much, MUCH less responsive to the throttle when first moving in D.

I was due for an oil change and when I scheduled it a few weeks back, I asked if someone could also check out my transmission (and I described the issues above). They said they had 1 transmission specialist who was booked weeks out...fortunately, I didn't desperately need the oil change and I was able to wait and book with him.

I took it in today. I had it serviced and had them do a diff drain/fill. For the transmission, I honestly assumed they wouldn't be able to duplicate any of the issues and they'd hand it back to me saying they couldn't find anything....however, that was not actually the case.

To my surprise, the service advisor told me that I'd have to come back because they needed to order parts to "overhaul the transmission". He also mentioned a TSB. When I asked him specifically what the issue was, he didn't have any answers...said he was new to Ford from a Chrysler dealer and he only knew that they were seeing some issues with those 10 speed transmissions.

I got the invoice and it just says "ORDERED PARTS TO OVERHAUL TRANSMISSION."

So as crazy as it may seem, I still have no idea what the problem is. He said it was safe to drive. I didn't push for more answers....the place was busy as hell and I was honestly shocked they found anything. They'll call me back when the parts are in and they said I would be in a loaner vehicle....so it's not a quick fix.

I'll post more details when I get them, but long story short, if you're having ANY of my issues described above.....I'd recommend speaking up at your next service. I was certain they wouldn't find anything, but obviously they did. I almost didn't even bother saying anything.....

On a related side note - while I was in the waiting area, I also heard them take a call from someone with a 2023 Expedition that wouldn't shift. The owner just bought it a month ago. The service advisor who took the call told the lady to bring it in, they'll look at it today. After the call, other advisors told him to be careful with that, they only have 1 transmission guy and he's booked weeks out. If they bring in someone who calls today, they've bumped someone who's been waiting for weeks. Ford has a very obvious customer service issue. I understood both sides of the debate....valid points to both, but it's pretty F'ing sad to think that someone with a month old vehicle that won't shift could potentially have to wait WEEKS for it even to be looked at. Meanwhile, I was there for a non-emergency issue. They need some sort of emergency rating scale. Again, like I said, their customer service needs help....badly. And call me crazy, but if the dealer employs a staff of "service advisors" (they had several) you would think the issue could be explained to the customer! But nope, he basically just read whatever the tech typed up on the invoice. I've now experienced this at both local dealers I've gone to.

Also, I was chatting with another Ranger owner down in OBX NC last week....Lloyd (from Northern VA), if you're reading this, we were just talking about this! They ACTUALLY found something. Just don't know what yet....haha.

wow, im shocked they admitted the issue so easily!

 

[CP0861]

wow, im shocked they admitted the issue so easily!

So was I!!!

From more reading and research here, my issues definitely seem to match the attached TSB. The advisor mentioned a TSB (but offered no explanation).

 

[Squatchranger]

I have a 2022 Ranger. I juuust went over 30K miles. Within the last 5-10K miles, I've experienced 4-6 HARD clunking shifts from P to D and noticeably awkward shifts around 22-24 mph and 42-44 mph (both accelerating and decelerating). Also, sometimes when I first start it, it revs high and is then much, MUCH less responsive to the throttle when first moving in D.

I was due for an oil change and when I scheduled it a few weeks back, I asked if someone could also check out my transmission (and I described the issues above). They said they had 1 transmission specialist who was booked weeks out...fortunately, I didn't desperately need the oil change and I was able to wait and book with him.

I took it in today. I had it serviced and had them do a diff drain/fill. For the transmission, I honestly assumed they wouldn't be able to duplicate any of the issues and they'd hand it back to me saying they couldn't find anything....however, that was not actually the case.

To my surprise, the service advisor told me that I'd have to come back because they needed to order parts to "overhaul the transmission". He also mentioned a TSB. When I asked him specifically what the issue was, he didn't have any answers...said he was new to Ford from a Chrysler dealer and he only knew that they were seeing some issues with those 10 speed transmissions.

I got the invoice and it just says "ORDERED PARTS TO OVERHAUL TRANSMISSION."

So as crazy as it may seem, I still have no idea what the problem is. He said it was safe to drive. I didn't push for more answers....the place was busy as hell and I was honestly shocked they found anything. They'll call me back when the parts are in and they said I would be in a loaner vehicle....so it's not a quick fix.

I'll post more details when I get them, but long story short, if you're having ANY of my issues described above.....I'd recommend speaking up at your next service. I was certain they wouldn't find anything, but obviously they did. I almost didn't even bother saying anything.....

On a related side note - while I was in the waiting area, I also heard them take a call from someone with a 2023 Expedition that wouldn't shift. The owner just bought it a month ago. The service advisor who took the call told the lady to bring it in, they'll look at it today. After the call, other advisors told him to be careful with that, they only have 1 transmission guy and he's booked weeks out. If they bring in someone who calls today, they've bumped someone who's been waiting for weeks. Ford has a very obvious customer service issue. I understood both sides of the debate....valid points to both, but it's pretty F'ing sad to think that someone with a month old vehicle that won't shift could potentially have to wait WEEKS for it even to be looked at. Meanwhile, I was there for a non-emergency issue. They need some sort of emergency rating scale. Again, like I said, their customer service needs help....badly. And call me crazy, but if the dealer employs a staff of "service advisors" (they had several) you would think the issue could be explained to the customer! But nope, he basically just read whatever the tech typed up on the invoice. I've now experienced this at both local dealers I've gone to.

Also, I was chatting with another Ranger owner down in OBX NC last week....Lloyd (from Northern VA), if you're reading this, we were just talking about this! They ACTUALLY found something. Just don't know what yet....haha.

So I just got finished with this issue. Same exact symptoms, it will take a while, for me it was nearly 2 months. So what they will do is start by reprograming and resetting the transmissions algorithm and doing the software update, when that doesn't work they will then overhaul the valve body (clean and flush then reinstall) Then if that doesn't work theyll remove the transmission and look at the parts. Ultimately I got a new CDF Drum, all new clutch packs and solenoids, new fluid, and a new valve body. It was an ordeal. Be extremely careful because as it gets worse before they fix it you will start to experience loss of power to the wheels because the transmission won't fully engage and you will rev up like you are in neutral, which if you are trying to pull out into a road is obviously quite dangerous. I also had issues going into 10'th gear for some reason so I would lock it out and it did decently.

 

[Squatchranger]

So was I!!!

From more reading and research here, my issues definitely seem to match the attached TSB. The advisor mentioned a TSB (but offered no explanation).

So that is the older TSB there is a new one as of like last month, it is posted on here somewhere in a transmission thread just not sure which one.

 

[CP0861]

So I just got finished with this issue. Same exact symptoms, it will take a while, for me it was nearly 2 months. So what they will do is start by reprograming and resetting the transmissions algorithm and doing the software update, when that doesn't work they will then overhaul the valve body (clean and flush then reinstall) Then if that doesn't work theyll remove the transmission and look at the parts. Ultimately I got a new CDF Drum, all new clutch packs and solenoids, new fluid, and a new valve body. It was an ordeal. Be extremely careful because as it gets worse before they fix it you will start to experience loss of power to the wheels because the transmission won't fully engage and you will rev up like you are in neutral, which if you are trying to pull out into a road is obviously quite dangerous. I also had issues going into 10'th gear for some reason so I would lock it out and it did decently.

Thanks for the info!

"the transmission won't fully engage and you will rev up like you are in neutral, which if you are trying to pull out into a road is obviously quite dangerous."

^^^
It's already occasionally doing this. Fortunately, I have a long driveway and that seems to give it time to get itself right before I pull onto the road.

From what you described and from what they told me today, I'm hoping they've already skipped to the overhaul step. Obviously, I'll try and get more info when they call me to schedule it.

How has yours been since they "fixed" it??!

This must be the new TSB you mentioned. 23-2251:

https://www.ranger5g.com/forum/threads/tsb-23-2251.26470/#post-610284

 

[dapakattack]

Also, I was chatting with another Ranger owner down in OBX NC last week....Lloyd (from Northern VA), if you're reading this, we were just talking about this! They ACTUALLY found something. Just don't know what yet....haha.

Hope it all works out for you C.

 

[Squatchranger]

Thanks for the info!

"the transmission won't fully engage and you will rev up like you are in neutral, which if you are trying to pull out into a road is obviously quite dangerous."

^^^
It's already occasionally doing this. Fortunately, I have a long driveway and that seems to give it time to get itself right before I pull onto the road.

From what you described and from what they told me today, I'm hoping they've already skipped to the overhaul step. Obviously, I'll try and get more info when they call me to schedule it.

How has yours been since they "fixed" it??!

They are gonna go through the whole process, the tsb should be 23 2250 if you wanna search that. Even though mine felt like riding a bucking bull they still did the software then the valve overhaul etc. They aren't able to skip steps unfortunately.

The good news is nearly 2 months later and after 7 days of driving it drives like a whole new vehicle, the software update definitely helped with the wacky shift patterns. Every shift is pretty much indistinguishable and if I wasn't watching the numbers and revs I wouldn't know it had changed gear. TLDR It has been fantastic though time will tell ofc. The overhaul is a necessity regardless because if the valve body isn't clean the same issues will just happen again. Thankfully they were able to get parts rather quickly as well, the time was mostly because they have one transmission tech for the entire dealership and he went on vacation right as they got mine up to the lift and started actually diagnosing and fixing it (over a month after I dropped it off)

 

[CP0861]

They are gonna go through the whole process, the tsb should be 23 2250 if you wanna search that. Even though mine felt like riding a bucking bull they still did the software then the valve overhaul etc. They aren't able to skip steps unfortunately.

The good news is nearly 2 months later and after 7 days of driving it drives like a whole new vehicle, the software update definitely helped with the wacky shift patterns. Every shift is pretty much indistinguishable and if I wasn't watching the numbers and revs I wouldn't know it had changed gear. TLDR It has been fantastic though time will tell ofc. The overhaul is a necessity regardless because if the valve body isn't clean the same issues will just happen again. Thankfully they were able to get parts rather quickly as well, the time was mostly because they have one transmission tech for the entire dealership and he went on vacation right as they got mine up to the lift and started actually diagnosing and fixing it (over a month after I dropped it off)

 

[Squatchranger]

Yep thats the one right there. My truck was apparently trying to do a 100 percent the TSB Speedrun lol, hoping yours isnt.

 

[MarioCart]

reading that latest TSB, you can see the parts required for varying models make the transmissions considerably different than one another and we can no longer lump 10R80 problems (ie F150 vs Ranger) in the same category. They are as different as Zebra stripes even though they are fundamentally the same.

 

[thewhiteranger]

wow…. thats pretty extensive i have a 22 and it seems fine hopefully itll stay that way. funny one of the reasons i chose the ranger is because of multiple reports of transmission issues with chevys. last time i was in for service the writer commented about the issies with F150s but said rangers didnt have the same issue as far as hes seen guess he was wrong

 

[Rocketeer61]

I have a 2022 Ranger. I juuust went over 30K miles. Within the last 5-10K miles, I've experienced 4-6 HARD clunking shifts from P to D and noticeably awkward shifts around 22-24 mph and 42-44 mph (both accelerating and decelerating). Also, sometimes when I first start it, it revs high and is then much, MUCH less responsive to the throttle when first moving in D.

I was due for an oil change and when I scheduled it a few weeks back, I asked if someone could also check out my transmission (and I described the issues above). They said they had 1 transmission specialist who was booked weeks out...fortunately, I didn't desperately need the oil change and I was able to wait and book with him.

I took it in today. I had it serviced and had them do a diff drain/fill. For the transmission, I honestly assumed they wouldn't be able to duplicate any of the issues and they'd hand it back to me saying they couldn't find anything....however, that was not actually the case.

To my surprise, the service advisor told me that I'd have to come back because they needed to order parts to "overhaul the transmission". He also mentioned a TSB. When I asked him specifically what the issue was, he didn't have any answers...said he was new to Ford from a Chrysler dealer and he only knew that they were seeing some issues with those 10 speed transmissions.

I got the invoice and it just says "ORDERED PARTS TO OVERHAUL TRANSMISSION."

So as crazy as it may seem, I still have no idea what the problem is. He said it was safe to drive. I didn't push for more answers....the place was busy as hell and I was honestly shocked they found anything. They'll call me back when the parts are in and they said I would be in a loaner vehicle....so it's not a quick fix.

I'll post more details when I get them, but long story short, if you're having ANY of my issues described above.....I'd recommend speaking up at your next service. I was certain they wouldn't find anything, but obviously they did. I almost didn't even bother saying anything.....

On a related side note - while I was in the waiting area, I also heard them take a call from someone with a 2023 Expedition that wouldn't shift. The owner just bought it a month ago. The service advisor who took the call told the lady to bring it in, they'll look at it today. After the call, other advisors told him to be careful with that, they only have 1 transmission guy and he's booked weeks out. If they bring in someone who calls today, they've bumped someone who's been waiting for weeks. Ford has a very obvious customer service issue. I understood both sides of the debate....valid points to both, but it's pretty F'ing sad to think that someone with a month old vehicle that won't shift could potentially have to wait WEEKS for it even to be looked at. Meanwhile, I was there for a non-emergency issue. They need some sort of emergency rating scale. Again, like I said, their customer service needs help....badly. And call me crazy, but if the dealer employs a staff of "service advisors" (they had several) you would think the issue could be explained to the customer! But nope, he basically just read whatever the tech typed up on the invoice. I've now experienced this at both local dealers I've gone to.

Also, I was chatting with another Ranger owner down in OBX NC last week....Lloyd (from Northern VA), if you're reading this, we were just talking about this! They ACTUALLY found something. Just don't know what yet....haha.

Where's that guy who said we were a bunch of whiners? These posts just keep coming...

 

[Racket]

My reading of transmission issues on the 10R80 ultimately came down to the failure of the previous design CDF drum seals. If that component aline was replaced my confidence in the transmission would be high.

 

[Msfitoy]

What a bunch of whiners... ?

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