Starting to nickel and dime me a little....

[Ranger_Pawl]

So, I've had my 2020 Supercab for around 30 months, and it has around 40k miles on it. Recently the D/S center bearing needed to be replaced. Since then I've felt a slight shudder at start up. I took it in to get it evaluated, and they said it is "normal", which doesn't surprise me as the shudder wasn't very significant. I also got the oil and filter changed, and also asked them to evaluate a clunking sound from the front end. They said the stabilizer bar needed to be replaced. They also "discovered" that the back brakes need new pads and rotors, as they were "metal on metal". To me, it seems too soon to be replacing center bearings, and stabilizer bars, and full back brakes. Not sure why the back brakes would be trashed before the front. Is this normal?

Kinda disappointed. ):

Just needed to vent.

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[Radioman]

So, I've had my 2020 Supercab for around 30 months, and it has around 40k miles on it. Recently the D/S center bearing needed to be replaced. Since then I've felt a slight shudder at start up. I took it in to get it evaluated, and they said it is "normal", which doesn't surprise me as the shudder wasn't very significant. I also got the oil and filter changed, and also asked them to evaluate a clunking sound from the front end. They said the stabilizer bar needed to be replaced. They also "discovered" that the back brakes need new pads and rotors, as they were "metal on metal". To me, it seems too soon to be replacing center bearings, and stabilizer bars, and full back brakes. Not sure why the back brakes would be trashed before the front. Is this normal?

Kinda disappointed. ):

Just needed to vent.

If the brakes were metal to metal, you would certainly hear them.

Were I you, I would go somewhere else to get a second opinion.

 

[Chris M]

If the brakes were metal to metal, you would certainly hear them.

Were I you, I would go somewhere else to get a second opinion.

My guess is he's already replaced them and it's too late for a 2nd opinion or to have the techs show him the "metal-to-metal".

That's the thing about vehicles, though. Sooner or later they will start to nickel and dime you. Some sooner than others.

 

[P. A. Schilke]

So, I've had my 2020 Supercab for around 30 months, and it has around 40k miles on it. Recently the D/S center bearing needed to be replaced. Since then I've felt a slight shudder at start up. I took it in to get it evaluated, and they said it is "normal", which doesn't surprise me as the shudder wasn't very significant. I also got the oil and filter changed, and also asked them to evaluate a clunking sound from the front end. They said the stabilizer bar needed to be replaced. They also "discovered" that the back brakes need new pads and rotors, as they were "metal on metal". To me, it seems too soon to be replacing center bearings, and stabilizer bars, and full back brakes. Not sure why the back brakes would be trashed before the front. Is this normal?

Kinda disappointed. ):

Just needed to vent.

Hi Paul

I doubt rear brakes were metal to metal. It is a sickening sound and LOUD. I think this dealer is scamming you...Sad, Sad, Sad! Stabilizer bar should be life of the vehicle. Maybe a link or so but not the bar itself unless you are pounding the heck out of the truck off road. There were a bad batch of center bearings and you might have gotten one... As for the start up shudder, yeah normal to a degree but there is a TSB on this item that might help. What I would do first is disconnect the driveshaft at the rear pinion and rotate 180° and reattach and see if this helps. I bet the "Tech" forgot to mark the driveshaft when the bearing was replaced and it is misinstalled...

JMO,

best,
Phil

 

[Ranger_Pawl]

My guess is he's already replaced them and it's too late for a 2nd opinion or to have the techs show him the "metal-to-metal".

That's the thing about vehicles, though. Sooner or later they will start to nickel and dime you. Some sooner than others.

Thanks Chris. The truck is still in the shop, and I'm going to ask to see the parts.

I was hoping I got one of those vehicles that goes 250k without an issue. Oh well. Still fun to drive, so I got that going for me.

 

[Ranger_Pawl]

Hi Paul

I doubt rear brakes were metal to metal. It is a sickening sound and LOUD. I think this dealer is scamming you...Sad, Sad, Sad! Stabilizer bar should be life of the vehicle. Maybe a link or so but not the bar itself unless you are pounding the heck out of the truck off road. There were a bad batch of center bearings and you might have gotten one... As for the start up shudder, yeah normal to a degree but there is a TSB on this item that might help. What I would do first is disconnect the driveshaft at the rear pinion and rotate 180° and reattach and see if this helps. I bet the "Tech" forgot to mark the driveshaft when the bearing was replaced and it is misinstalled...

JMO,

best,
Phil

Thanks for your input Phil, I'm going to ask to see the metal to metal parts. I'm also going to ask what the issue is with the stabar. I'll let you know.

 

[txquailguy]

So, I've had my 2020 Supercab for around 30 months, and it has around 40k miles on it. Recently the D/S center bearing needed to be replaced. Since then I've felt a slight shudder at start up. I took it in to get it evaluated, and they said it is "normal", which doesn't surprise me as the shudder wasn't very significant. I also got the oil and filter changed, and also asked them to evaluate a clunking sound from the front end. They said the stabilizer bar needed to be replaced. They also "discovered" that the back brakes need new pads and rotors, as they were "metal on metal". To me, it seems too soon to be replacing center bearings, and stabilizer bars, and full back brakes. Not sure why the back brakes would be trashed before the front. Is this normal?

Kinda disappointed. ):

Just needed to vent.

Interesting I've had none of these issues and I'm at 103K....I will tell you this, my brakes are original (2019 model bought in 2/20). I will need to replace my pads soon and I find it strange that the rear brake pads are more worn than the front.....never seen that before in any car I've owned.

If your having that much trouble I would fix and then sell quickly.......

 

[daczone]

So, I've had my 2020 Supercab for around 30 months, and it has around 40k miles on it. Recently the D/S center bearing needed to be replaced. Since then I've felt a slight shudder at start up. I took it in to get it evaluated, and they said it is "normal", which doesn't surprise me as the shudder wasn't very significant. I also got the oil and filter changed, and also asked them to evaluate a clunking sound from the front end. They said the stabilizer bar needed to be replaced. They also "discovered" that the back brakes need new pads and rotors, as they were "metal on metal". To me, it seems too soon to be replacing center bearings, and stabilizer bars, and full back brakes. Not sure why the back brakes would be trashed before the front. Is this normal?

Kinda disappointed. ):

Just needed to vent.

Sounds Scam'y to me, I've never had rear brakes not last 100k on anything I have owned.

 

[Jhbryaniv]

I always make the tech and service writer happy when I ask them to show me what they are talking about, usually I say "Explain this to me like i'm in 3rd grade."

Dealers can get scammy, the GF takes her Outback to the stealer for service, it is the only place she takes it. She went in for an oil change and they said the oil plug was stripped and wouldn't come out - it looks like you over tightened it. Remember, the stealership is the only one that has ever done maintenance on the vehicle. When she reminded them of this they said, ohh well we wouldn't over tighten a bolt, so you have to pay for the work. She called me and we talked, after trying to talk to the service manager, she got nowhere and took her keys went back and took her car back. we went to a local mechanic and he did confirm the bolt was stripped - he at least tried to drill the bolt before telling her it was going to require the oil pan to be replaced.

needless to say, after several calls to subaru of america her complaint was heard. we still paid for the oil pan replacement, half of what the stealer was going to charge though.

I hate stealership service departments.

 

[airline tech]

Ditto on the driveshaft possibly being 180 out, as far as the rear brakes, Rear's should last over double the fronts and 40k is way too soon for rears.
It is possible that the Park Brake hung up and wore them quicker, I don't use park break every time, but it is a good idea to actuate it every so often to prevent it. I trained myself at least once a week to actuate it. if I am parking on any kind of incline, I always use it.

 

[seasprite]

My wife's Outback needed rear brakes at 60k due to traction control. Any time time the wheel speed sensors see the back starting to spin faster than the front its going to use the brakes to bring it under control.
Do you drive your Ranger vigorously? Plus I see your in MI, so winter driving might play a big role.

 

[Ranger_Pawl]

Ditto on the driveshaft possibly being 180 out, as far as the rear brakes, Rear's should last over double the fronts and 40k is way too soon for rears.
It is possible that the Park Brake hung up and wore them quicker, I don't use park break every time, but it is a good idea to actuate it every so often to prevent it. I trained myself at least once a week to actuate it. if I am parking on any kind of incline, I always use it.

Never thought about the parking brake. I never use it but will now.

 

[Rhino]

So, I've had my 2020 Supercab for around 30 months, and it has around 40k miles on it. Recently the D/S center bearing needed to be replaced. Since then I've felt a slight shudder at start up. I took it in to get it evaluated, and they said it is "normal", which doesn't surprise me as the shudder wasn't very significant. I also got the oil and filter changed, and also asked them to evaluate a clunking sound from the front end. They said the stabilizer bar needed to be replaced. They also "discovered" that the back brakes need new pads and rotors, as they were "metal on metal". To me, it seems too soon to be replacing center bearings, and stabilizer bars, and full back brakes. Not sure why the back brakes would be trashed before the front. Is this normal?

Kinda disappointed. ):

Just needed to vent.

swaybar end links seem to be common ish on these trucks since i have a clunk and have found it to be the dumb swaybar so i plan to remove my swaybar here soon the rest thou seems really really early! wouldnt be shocked if they are just trying to scam...

 

[CB750F]

I vote for scam. I changed the acc belt on my wife's car & had to bring it in for something & they told me my acc belt had to be changed, this was about 2 weeks after I changed it.

 

[Gerder]

If the brakes were metal to metal, you would certainly hear them.

Were I you, I would go somewhere else to get a second opinion.

NOPE! Had the experience with the great quality of FoMoCo Parts combined with service quality at ford dealership just last weekend. Car was at Ford Service for the 2year inspection cause of the warranty… they found no issues, maybe front breaks need to be renew before the next 30K inspection… after 500KM I had a lok at my own while switching to summer tyres and thought brakes are weak. Weaker than they are usually. And we all know how weak they are.

well, the outer pad had still 10mm but the inner was on metall backplate. Not since yesterday… No noise or other indicators. 24K km total mileage…

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