Ford Websites drive me crzy

[Motorpsychology]

I have no doubt it's an effective approach [chatbots] on some people, but it really tends to drive me away.

I don't think in most cases they are actually at the dealership you are visiting. Dealerships contract out a lot of digital platforms or buy Ford's. Ford's and many of the larger services are one stop shops for parts fiches, TSBs, accounting, inventory management marketing, webhosting, training and of course chatbots. When you click on the nubile lovely darling, you are probably directed to a 60 year old work-from-home retired travel agent contractee who has .pdf dealer order guides and partial access to the other stuff mentioned above. They can help you apply for financing, or a service appointment or link you to personnel who can help you further My go-to store used to have a chatbot for a year or so. She'd follow my progress around the site like a lost puppy. I surfed over to the "Contact Us" page looking for a way to turn the chatbot off. They had individual photos of all 40-odd employees and a short bio, but no Jeanelle the chatbot babe.

The ones I can't stand are the ones where a full screen pop-up explodes right after the site opens telling you to JOIN OUR MEMBERSHIP AND GET COUPONS AND ALL THE LATEST PRODUCT NEWS!!! Especially annoying if I am a regular customer with an active account. Like flies that get stuck in your potato salad.

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[Rp930]

What bothers me are the useless part inquiry forms on the website that nobody ever answers. They should just eliminate them.

 

[JDowns]

You can turn them off in Chrome without using an extension.

The OP used the term "pop up". They are not pop ups that you can control via a setting in Chrome.

As was mentioned the sites typically use what is called a "Modal" or just a "DIV" element to toggle whether or not the chat screen is visible or not. So you can't turn them off like a pop up. But you can use an extension like StyleBot to permanently overwrite the CSS class / id of the element to always be "hidden".

Example for camelback ford. Just click the element you want (it will highlight) to hide and select visibility to hidden.

If you want to experience the most annoying implementation of a dealer using chat windows try Chapman Ford where the chat window animates in a circle around the perimeter of the screen.

My personally opinion any developer that does that should be publicly caned.

 

[got3fords]

I don't think in most cases they are actually at the dealership you are visiting.

True! My dealership's turnover is pretty low and I see the same people there all the time. When that stupid chat window pops up, it's always somebody I have never seen before. And much better looking too!

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