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Nav going nuts

BHunted

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Anyone know of any solutions to fixing the Nav that is starting to act like my ex-wife?
Over the past couple months, it started to cut the last letter or number of its turns when speaking the turn instructions. I tended to ignore it because it wasn't a big deal. Then last weekend, it started ignoring things that I asked it to do. (get the ex-wife reference?)...
Example: Me speaking, (Cancel Route, or Find Poi, etc. ) It would just not respond. Anything I wanted to use Nav for had to be entered manually.
I tried a Master Reset.... No good. Ran the ECM looking for errors, nothing. Dealer wants to keep it a whole day to troubleshoot and/or flash it. Ugh.

Is there anything in Forscan I can access to possibly correct this? Frustrating...... ugh. Any others have or had similar isses?
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quirkybar8

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Have you tried disconnecting the battery for 10-15 minutes? That's what my base Sync system took to stop its complete malfunction after trying to connect it to home wi-fi.
 
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BHunted

BHunted

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Have you tried disconnecting the battery for 10-15 minutes? That's what my base Sync system took to stop its complete malfunction after trying to connect it to home wi-fi.
Not yet.... May try that next. I'm trying to avoid losing my truck for a whole day. You'd think it would be something I can wait for why having coffee is their new lounge area. ;)
 

quirkybar8

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Not yet.... May try that next. I'm trying to avoid losing my truck for a whole day. You'd think it would be something I can wait for why having coffee is their new lounge area. ;)
That's how it went for me. Stopped in not long after purchase to whine about the lack of PDI (oil level seemed too high, tire pressure in the mid 40's, etc), and they did the disconnect while I hung out in the new lounge. Think I went with tea, or a bottle of water though.

regarding the wifi.

as i have posted before, i had many many problems with my sync, mostly the first start of the day, freezing, blue screen, time zone error, no gps, etc...happened through the day as well, but not as consistant.

Ford did numerous updates and troubleshooting etc and it never stopped.

....until.....i disconnected from my home wifi at the request of Ford. I have had zero problems in the last week. but now automatic updating wont happen.

but the caveat was having to disconnect from wifi, remove my phone and bluetooth, do a hard reset, then it seemed to work better.
just disconnecting auto updates wasnt enough.
I took the "doc it hurts when I do this" approach and haven't bothered again. Mine was already on the current version when I bought the truck so haven't had to dink around with any updates. It's good enough when it's just working.
 

quirkybar8

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im probably going to task Ford with updates whenever the vehicle is in for service.
hopefully an update down the road fixes whatever issue it has with hooking up to home wifi networks.
Don't blame you, as bad a process as it's been. Not sure if it's real-time OS's or what, but the slow convoluted updates sort of reminds me of old Nortel pbx's. The difference is that those things worked pretty well at what they were designed for. The quirkiness was better hidden from users. Seems to me Ford/Blackberry could learn something from that.
 


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BHunted

BHunted

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Whelp. disconnecting the power didn't help other than to erase my favs and now driver side window is not automatic one touch any more. Nothing on menus for settings, etc... ugh.
 

quirkybar8

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Whelp. disconnecting the power didn't help other than to erase my favs and now driver side window is not automatic one touch any more. Nothing on menus for settings, etc... ugh.
Yeah, I don't recall the process to get auto window stuff back, but it's not hard. Pretty sure it's in the user manual. Saving settings is another simple thing with most other software that Ford doesn't get I guess.
 
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BHunted

BHunted

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Yeah, I don't recall the process to get auto window stuff back, but it's not hard. Pretty sure it's in the user manual. Saving settings is another simple thing with most other software that Ford doesn't get I guess.
Yep. Window reset....:)
 

quirkybar8

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From pg 79:

Resetting the Memory of the Electric Windows - Vehicle with One Touch Up/Down on Driver Side only
Note: The bounce back feature remains turned off until you reset the memory.
In the event of a flat battery or after the battery is disconnected from the vehicle, you must reset the memory for the driver window.
1. Open the window and then try to close it using the one-touch feature.
2. Lift and hold the switch to the second action point until you fully close the window.
3. Lift and hold the switch for more than two seconds and release.
4. Open the window using the first action point and try to close it automatically using the second action point.
5. If the window does not open or close automatically when you press the switch or lift it to the second action point, repeat the procedure.
 

Motorpsychology

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im probably going to task Ford with updates whenever the vehicle is in for service.
hopefully an update down the road fixes whatever issue it has with hooking up to home wifi networks.
Have you tried updating through a wifi hotspot on your phone or tablet? If you do be sure the device has strong cellular data signal (all the bars and 4G) for a strong hotspot.
 
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BHunted

BHunted

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After all said in done and rather than take it to shop and lose the vehicle for the day, I decided to upgrade to Sync 3.4
All is well and back to normal so far and a bit snappier too.
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