Recall to get customers?

[AzScorpion]

I never received any recall notice for the HVAC for my '19. The only one I got (and never took it in) was for the rear tail lamps. IIRC the build date was early June.

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[MarkR]

I never received any recall notice for the HVAC for my '19. The only one I got (and never took it in) was for the rear tail lamps. IIRC the build date was early June.

Never got that one

 

[Davidjc]

Just received recall 19S34 in the mail and it looks like it was an issue 3 years ago. Called the dealer and they said it’ll take 3 hours to look at the motor to see if it needs replaced. They also want to appraise my truck. Seems fishy to me that now they’re concerned after 3 years and want me to come in. I now they’re having a rough time time moving trucks and laying off employees but this would be a really sleazy way of getting people to the dealership. I’ve not had any problems with the hvac thus far. Maybe I’m wrong but this just seems odd.

I believe the appraisal thing is fairly common. On my previous Tundras, I'd find an appraisal in the drivers seat every time I took them in for oil changes. And by the way, The value dropped by half at the 100,000 mile mark. Wow!

 

[Wang.S]

So a recall from March 2020 and they’re just now getting to me? Come on now. I just called the 1-866-436-7332 number on the letter and it had no information and it disconnected me when I tried to speak to someone. They seem really concerned over a 3 year warranty concern. Good Lord

No word of a lie, I am still getting recall notices for a 2013 escape that I wrote off in 2014.

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