Kevarmy79
Member
- First Name
- Kevin
- Joined
- Jan 7, 2020
- Threads
- 1
- Messages
- 22
- Reaction score
- 4
- Location
- North Dakota
- Vehicle(s)
- 2019 Ford Ranger
You're stuck with it. I leased a Ranger XLT on Oct 31, 2019, and have had the same thing happen multiple times on a weekly basis. Mine also sometimes drives away after putting the gear shift into park, my 4x4 low range locks up the wheels and won't move, and I can only tow about a Max weight of 3500-4000 lbs, any more and it stalls the engine. It's been at two dealerships a combined total of 11 times now, they say there is nothing wrong because there are no diagnostic error codes. However, when I run a diagnostic with my scanner or my brother's scanner (his is a very similar system to the one the dealerships have), we get a message saying x-amount of error codes cleared, followed by the date they were cleared. The only solution they have tried is to cut the hot wire, without telling me they did so, going to the orange led lights on my hood guard, and that guard was purchased on the Ford accessories website and professionally installed. It connects to the market lights on the fenders, which does not follow the same electrical path as any of the sensors that affect all those warning systems. Not to mention the truck was malfunctioning since the day I brought it home and that hood guard was added 2 months later. Ford customer care is absolutely useless. I have several witness statements describing what others have when the malfunctions occur, I even have some cell phone video of some of it. Ford says that they DO NOT take witness statements or owner statements when conducting their "investigation" into "owner identified issues." They will only look at service records uploaded from a Ford certified dealership, and if they feel it relevant they will reach out to a service manager for a statement.Well, Dealer spent 3 days doing system testing and test drives and could not determine the cause. No repeat of the warnings since first event. Will test drive with technician today and bring it home. Since this is a a Lease and not a purchase, will Ford treat it as a Rental and swap it out at some point or am I stuck with it for the entire Lease period?
Basically ford doesn't care, the dealerships don't care, the techs aren't real mechanics (as can easily be proven, just ask them what spider gears are or what it means if you find grease in your front/rear differential when draining the gear lube. I've yet to find one ford tech that can answer that without Google). Sorry to say, you're stuck, unless you have enough money to pay for a good lawyer and a long dragged out fight in court.
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