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How do I handle this - Dealer left off parts and denies it !

Deleted User 38384

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2020 Ranger, no problems until 59640 when the transmission went wacko. I hate service work because something always happens. I change my own oil.

I take the vehicle in to the best Ford dealer in my area which happens to be Auto Nation Ford. It's 30 miles one way. They replaced the transmission and I got it back in 7 days, two of those were a weekend. Seems okay, but still have the shutter between 30-50, worse at lower speeds. Probably an EGR or DPFE. I ordered an, EGR, sensor, going to swap myself.

The problem. When I picked the vehicle up, I walked all around it, all good. When I got home, the first thing I notice is that all of the inner liners had been removed from both sides of the wheel wells. I immediately called them up and they play stupid, and tell me they had no reason to take those off.

I had also complained about some engine noise which they couldn't find.

I detail my vehicle weekly, it's garage kept and they were on there, at least the drivers side when I dropped it off. They just don't fall off.

I don't even know the part numbers to order to replace them, as they are all gone.

Any suggestions would be appreciated.

My guess is someone was in a hurry and just didn't put them back on and they got caught.
Be persuasive...

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KIDDING... bring a cake and a balloon.
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