Sponsored
Glocker
Well-Known Member
- First Name
- John
- Joined
- Feb 11, 2020
- Threads
- 97
- Messages
- 2,700
- Reaction score
- 8,427
- Location
- Boca Raton
- Vehicle(s)
- 2019 Ford Ranger XLT FX4, 2014 Mustang GT
- Vehicle Showcase
- 1
Ask for a call/meeting with the service manager. Tell him you wanna give the dealership a good review when Ford sends it out, so you wanna give them a chance to fix it.
Oil change techs handle the light work like your oil change. An actual certified mechanic would most likely be assigned the job of fixing your bolt hole.
Oil change techs handle the light work like your oil change. An actual certified mechanic would most likely be assigned the job of fixing your bolt hole.
Charley
Well-Known Member
Good luck with whatever you try.
I got lazy and had a dealership do a tranny fluid change. Since I have
Shrockwork skid plates, I removed them so they wouldn't have any reason to complain.
Picked the truck up near the end of their service hours, drove 40 minutes home and got out of the truck to smell quite the stench of burning tranny fluid.
They must have gotten at least half as much fluid back in the tranny as they splashed all over the under carriage and exhaust as the tranny still works.
Phone calls went unanswered, not even voicemail. Their website had email link to send any problems. Never heard back. A couple days later I get the official ford email asking how my service was so I responded to their survey with the situation. A few days later, the official ford site emails me again, this time asking if the dealership has contacted me. I respond that they haven't.
I did get an email from the dealership letting me know about upcoming service and tire deals and letting me know how easy it is to schedule on line.
I got lazy and had a dealership do a tranny fluid change. Since I have
Shrockwork skid plates, I removed them so they wouldn't have any reason to complain.
Picked the truck up near the end of their service hours, drove 40 minutes home and got out of the truck to smell quite the stench of burning tranny fluid.
They must have gotten at least half as much fluid back in the tranny as they splashed all over the under carriage and exhaust as the tranny still works.
Phone calls went unanswered, not even voicemail. Their website had email link to send any problems. Never heard back. A couple days later I get the official ford email asking how my service was so I responded to their survey with the situation. A few days later, the official ford site emails me again, this time asking if the dealership has contacted me. I respond that they haven't.
I did get an email from the dealership letting me know about upcoming service and tire deals and letting me know how easy it is to schedule on line.
