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Check out this TSB for this issue. At your mileage, I don’t think Ford will cover it. https://static.nhtsa.gov/odi/tsbs/2020/MC-10181937-0001.pdf

If you don’t get anywhere with Grainger, give Zeigler Ford a try. I bought 2 warranties from them, all online with no issues. At the time, if you paid in full, they were giving an extra $250 discount. Just had to use ‘PAYINFULL’ as a code during checkout. https://www.zeiglerfordesp.com/

Make sure you are on the latest version 3.4.23188. Anything older has built-in issues that develop over time. And if all the fuses and wiring are good, you might try pulling the fuses (or disconnecting the battery) for a short time to let all the hardware completely reset.

Make sure you are on version 3.4.23188. If anything older, get it updated to solve a number of long term Sync 3 issues.

Does anything work from the app such as lock/unlock?

Start here…. https://www.ford.com/support/sync-maps-updates/

What type of mp3 player and are you on Sync 3.4.23188? If on an earlier version of Sync, I would update to 23188 as it resolved a lot of issues with older versions. If you are current on Sync and if it worked before and now suddenly doesn’t, assuming you made no changes to the settings/setup...

Some 2023 Explorers are part of yet another Ford recall, this one for a stalling issue. Maybe this is what you experienced, maybe not…. Worth checking out.

Guessing it would need to be programmed. But before replacing it, have you tried pulling the Telematics fuse or disconnecting the battery to reset the hardware? EDIT: The Telematics fuse is #9 in the Passenger Compartment Fuse Box.

If you want a 2022, then be sure it was built on 8/16/22 or later. That is when they started using the transmission with the updated CDF drum.

That option is NOT for Auto Stop/Start. It is for the timeout when the vehicle is left idling (such as when doing a Sync update).

I have the Topdon BT100. My battery was testing poorly (only a year old), recommending replacement. I was not having any issues, just the bad test reults. I was about to return it for a warranty replacement and I actually removed the battery to take it back. I decided to test it disconnected...

Which dealer? Looking for one I can trust when mine goes bad.

That’s how it works. After 14 days it goes into saver mode.

If you are on v3.3, it’s most likely never been updated. The latest version is v3.4, build 23188. Go to this website: https://www.ford.com/support/sync-maps-updates/ Enter your VIN and you can download the update and then put it on a USB. Be sure to follow the instructions exactly. Also, be...

Basic Sync or Sync3 and what version?

2019s & 2020s had the heater for the wipers. Discontinued for 2021+.

There was a recall for some Supercabs for the rear headrests because they interfered with the ability to install child seats. The fix included replacement headrests which I believe can be flipped down. Check out your vehicle to see if is affected. NHTSA campaign numbers: 21V765. Ford’s number...

I see it there now. Yesterday when I first installed the update it was not there. I guess they had some things to do on the back end to get it working. Still nowhere to upload a receipt like we used to have though.

Well, Ford released 5.9.0 today for iOS. It is supposed to add back the ability to add service records. There is nowhere in the app where you can add records. It is also supposed to add “real-time updates” to vehicle data such as location. I’m not sure this is working either. If you update...