Another Rear Leaf Spring Thread - Extreme edition

[Texasota]

Hey Al, out of caution, did you replace both?

No, I just replaced the broken one and crossed my fingers. I loved that Ranger but I replaced it with a 2026 Ranger.

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[MountainMan]

I had just the driver’s side fail. I noticed a loud pop sound while hauling some logs. Couldn’t figure out what it was at the time. But a thread on this forum about this issue motivated me to look at the springs and sure enough, the driver side was broken just like the photo in this thread.

It depends. As a long time Ford customer my dealer helped me out. Ford paid for the parts and I paid the labor charges. I was good with that.

Honestly I was completely willing to do this, for an outside warranty repair I told Ford Customer Service I'd be willing to cover labour cost if they provided the replacement parts given the circumstances and they straight up refused.

Recorded the rep saying "if you can't accept this offer there's nothing else we can do for you" in response to me explaining how it's unfair to expect a customer to pay ~$1200 to fix a part that isn't a wear item, that failed barely outside of warranty milage.

 

[SigOris]

Honestly I was completely willing to do this, for an outside warranty repair I told Ford Customer Service I'd be willing to cover labour cost if they provided the replacement parts given the circumstances and they straight up refused.

Recorded the rep saying "if you can't accept this offer there's nothing else we can do for you" in response to me explaining how it's unfair to expect a customer to pay ~$1200 to fix a part that isn't a wear item, that failed barely outside of warranty milage.

You’re reps name wasn’t Kelly by any chance

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