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2022 transmission needs repaired - says dealer

pbethel

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According to my dealer, Cargurus, Carvana, and every other place I've checked my truck is still worth more than I paid.
If I was so unhappy with Ford and it's reliability I would move on While the truck still had value.
Surely another manufacturer is doing better by it's customers?
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9zero1790

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Thats insane, I am on a full lift kit with 4 new shocks, they covered mine, you need to go to a different dealer and raise hell
i a few so far. one had the balls to un hook my cameras in the truck so whatever they did or did not do would not be known. :mad: I wanted to torch the place lol. but the service tech was a nice woman about my age really cute and i know she was just following orders, going along with what she was told. she wasnt the one actually doing things, just flying the desk. i did talk to her boss and it was clear his give a F had shipped out long ago. his input was it wasnt up to him just up to ford and ford said nothing wrong nothing to see. at that point i gave up and decided id just drive it till it breaks and have it towed to a ford dealer.
 

Squatchranger

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i a few so far. one had the balls to un hook my cameras in the truck so whatever they did or did not do would not be known. :mad: I wanted to torch the place lol. but the service tech was a nice woman about my age really cute and i know she was just following orders, going along with what she was told. she wasnt the one actually doing things, just flying the desk. i did talk to her boss and it was clear his give a F had shipped out long ago. his input was it wasnt up to him just up to ford and ford said nothing wrong nothing to see. at that point i gave up and decided id just drive it till it breaks and have it towed to a ford dealer.
To be fair the unplugging cameras is standard practice, but yeah I would say go elsewhere and flame em online
 

MarioCart

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i a few so far. one had the balls to un hook my cameras in the truck so whatever they did or did not do would not be known. :mad: I wanted to torch the place lol. but the service tech was a nice woman about my age really cute and i know she was just following orders, going along with what she was told. she wasnt the one actually doing things, just flying the desk. i did talk to her boss and it was clear his give a F had shipped out long ago. his input was it wasnt up to him just up to ford and ford said nothing wrong nothing to see. at that point i gave up and decided id just drive it till it breaks and have it towed to a ford dealer.
speaking of cameras, my dealer used to unplug mine whenever it was in the shop.
I politely asked them why, and they claimed privacy rules for their employees.
I pushed for more info on that policy, which obviously they wouldn't divulge, but i mentioned it removes all transparency of them being an honest dealership. I asked which was more important.
Strangely, my camera isn't unplugged anymore.
 

Yinzcity

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speaking of cameras, my dealer used to unplug mine whenever it was in the shop.
I politely asked them why, and they claimed privacy rules for their employees.
I pushed for more info on that policy, which obviously they wouldn't divulge, but i mentioned it removes all transparency of them being an honest dealership. I asked which was more important.
Strangely, my camera isn't unplugged anymore.
I mean, I get it. Most of us probably wouldn't want a camera recording while working either, or someone overanalyzing every little thing we do on the job. At the same time, they should at least plug the thing back in for you when their done..
 


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ccasanova22

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Well, not a 'bunch of whiners', just a few, less than 0.5% of forum members.
For the record, I am not complaining; rather, I am happy that my Ford dealer is offering to fix the issue. This is a mass produced vehicle, things happen, and components as complex as an automatic transmission (let's be real, modern automatics with complex clutch timing and multiple planetary gearsets and torque converter lockup clutches & all other sorts of technical wizardry) can be prone to failure.

Yes, I'll be without the truck for a while, and IMO the last generation (6R80) was more reliable, simply because there's less going on and it's been around for a while. That unit only slipped if you had a significantly different condition (i.e. been driving on flat ground for days then all of a sudden go through Death Valley). It would learn from the slip once and then compensate on the next shift.

This 10R80 seems to be a whole nother animal, and seems to have a mind of its own. It may shift hard, shift soft, slam into gear, squeal tires, or even bog down & get stuck between gears while pressing the throttle (scary when it happens). It also seems to do a lot of lurching and clunking when the planets aren't fully aligned.

All of these things I experienced were not normal, and Ford is going to fix the unit. The verdict is out if it is going to completely solve the issue; however, moving forward I think flushing or draining the unit every 15-30k would be good prevenative maintenance (especially for those of us who tow a lot).

I also think common sense comes into play, i.e. don't slam your truck from forward to reverse while still rolling, don't shift from N to D at a high RPM, use the parking brake on hills to avoid shock loading the unit, and coasting to stop signs (vs heavy brake application) all contribute to prolonging the longevity of the transmission. And I've found towing heavy loads it's best to select 1, 2, or 3 when on hills before it downshifts hard and slams into gear.

Hopefully my truck will be back to 100% soon, but I'm just 0.01% of most owners who undoubtedly are happy.

- Still a satisfied Ranger owner
 

Yinzcity

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Yes, I'll be without the truck for a while, and IMO the last generation (6R80) was more reliable, simply because there's less going on and it's been around for a while. That unit only slipped if you had a significantly different condition (i.e. been driving on flat ground for days then all of a sudden go through Death Valley). It would learn from the slip once and then compensate on the next shift.

This 10R80 seems to be a whole nother animal, and seems to have a mind of its own. It may shift hard, shift soft, slam into gear, squeal tires, or even bog down & get stuck between gears while pressing the throttle (scary when it happens). It also seems to do a lot of lurching and clunking when the planets aren't fully aligned.
The 6R80 was a ZF design that Ford used. The 10R80 I believe is entirely a Ford design. So far ZF's designs have far surpassed anything the OEMs have put out. Although I feel that the Ford calibrators could make a ZF 8HP shift like garbage given their record with other transmissions.
 
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ccasanova22

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The 6R80 was a ZF design that Ford used. The 10R80 I believe is entirely a Ford design. So far ZF's designs have far surpassed anything the OEMs have put out. Although I feel that the Ford calibrators could make a ZF 8HP shift like garbage given their record with other transmissions.
I think 10R80 is a joint venture between Ford and GM, but the 10L80 (in the Camaro SS and other GM vehicles) shifts so differently that I find it hard to believe they are even related. Yes, many say "it's just in the tune," but there's got to be more than software differences.

FWIW both the Camaro SS and ZL1 drive amazing with the 10 speed and silly fast with the 6 speed manual, they are both so impressive I would lean towards manual for a track car and auto for a daily driver. And for those who cite fuel economy reasons, the two above transmissions still return good fuel economy, with "skip shift" on the 6 speed manual and the auto getting into top gear quickly with a firm, quality shift feel.

I know it's difficult to compare a pickup truck with a much smaller car (Mustang/Camaro), but the difference between the shifting is so far apart I have to believe something's wrong with our 10R80 (hardware or tune) to produce such sloppy and mis-timed shifts in the Rangers.
 

Jason B

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My brother has a 2021 F150 with the 10R80. Someday I will ask to drive it to compare shifting with my Ranger. The 10R80 has been around since 2017. See if there is something peculiar to Ranger.
 

Old Red Replacement

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That’s funny post pandemic quality control . Mine was built Nov 20 & bought it 1/21.
I have extended warranty, PPE pan and fluid and filter change.

waiting on forum member to make more dipsticks for sale.

Good Luck everyone, 8000 miles 50% towing 4500 lb camper, no issues yet.

IMG_0178.webp
 

Msfitoy

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That’s funny post pandemic quality control . Mine was built Nov 20 & bought it 1/21.
I have extended warranty, PPE pan and fluid and filter change.

waiting on forum member to make more dipsticks for sale.

Good Luck everyone, 8000 miles 50% towing 4500 lb camper, no issues yet.

IMG_0178.jpeg
Beautiful pan! 8,000 miles? Report back when you're at 95,000...
 

TORQUERULES

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I think 10R80 is a joint venture between Ford and GM, but the 10L80 (in the Camaro SS and other GM vehicles) shifts so differently that I find it hard to believe they are even related. Yes, many say "it's just in the tune," but there's got to be more than software differences.

FWIW both the Camaro SS and ZL1 drive amazing with the 10 speed and silly fast with the 6 speed manual, they are both so impressive I would lean towards manual for a track car and auto for a daily driver. And for those who cite fuel economy reasons, the two above transmissions still return good fuel economy, with "skip shift" on the 6 speed manual and the auto getting into top gear quickly with a firm, quality shift feel.

I know it's difficult to compare a pickup truck with a much smaller car (Mustang/Camaro), but the difference between the shifting is so far apart I have to believe something's wrong with our 10R80 (hardware or tune) to produce such sloppy and mis-timed shifts in the Rangers.
I believe it is a combination of hardware and software. Even tuned, they can still have a mind of their own and I have found through the ability I now have to turn off the adaptive learning (I worked with Torrie to have an alternate tune for that), that the adaptive strategy is as much to cover for the hardware being wonky as much as anything else. The programming is so complex for a transmission like this that tuners really just tweak a few things. They neither have the time nor the resources to completely re-write the programming which is really what is needed. Plus, the hardware can be troublesome (the way the solenoids are designed, that CDF clutch drum, the sensitivity to temperature, etc. etc.). The need for a 10-speed auto is non-existent. A 7 or 8-speed would have been perfect. This transmission has 2-3 gears too many and this just exacerbates things.
 

TORQUERULES

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I believe it is a combination of hardware and software. Even tuned, they can still have a mind of their own and I have found through the ability I now have to turn off the adaptive learning (I worked with Torrie to have an alternate tune for that), that the adaptive strategy is as much to cover for the hardware being wonky as much as anything else. The programming is so complex for a transmission like this that tuners really just tweak a few things. They neither have the time nor the resources to completely re-write the programming which is really what is needed. Plus, the hardware can be troublesome (the way the solenoids are designed, that CDF clutch drum, the sensitivity to temperature, etc. etc.). The need for a 10-speed auto is non-existent. A 7 or 8-speed would have been perfect. This transmission has 2-3 gears too many and this just exacerbates things.
Also, those Camaros and Silverados DO have issues. Look into it. They just have better programming out of the box that keeps them from destroying themselves as early as ours.
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