specific procedure to use FP to buy pivot box.

lobsta11

Well-Known Member
First Name
Al
Joined
Apr 25, 2019
Threads
15
Messages
73
Reaction score
83
Location
Ma.
Vehicle(s)
2020 FX4 magnetic grey, 302A & tech pkg. 2019 is gone. XLT super cab, ingot silver, 302a, tow & tech packages
Tried to order the pivot box & two tie downs on Fri. Parts say they can't do it. I said OK, give me the part #s & I then went to the service dept. They said points are ONLY for service. I had them write up the parts anyway & I would check back on Mon. So, before I go tomorrow can someone point out the specific procedure.
I've read through all the threads & basically it seems people just told the dealer they could & then they did it.
Thanks
Al
Sponsored

 
Last edited:

Langwilliams

Well-Known Member
First Name
Langley
Joined
Dec 31, 2019
Threads
24
Messages
2,960
Reaction score
6,727
Location
Lorain, Ohio
Vehicle(s)
2019 Ford Ranger XLT, 2014 Harley Street Glide
Occupation
Mail Carrier (retired) Navy Vet
I got my box from the dealership I bought the truck from...The parts counter had to order the box an the service department had to deduct the points an apply the payment THEN I had to go back to the parts counter an pay the balance.
 

Joec6512

Member
First Name
Joseph
Joined
Mar 26, 2020
Threads
5
Messages
24
Reaction score
43
Location
CA Central Valley
Vehicle(s)
2019 XLT supercrew
Just ordered one of those boxes yesterday using my points. Talked to parts guy and he sent me over to service with a print out of the parts I wanted. Service guy punched something in the computer and said he’d give me a call when the stuff came in
 

Clump

Well-Known Member
First Name
Charlie
Joined
Mar 24, 2020
Threads
8
Messages
267
Reaction score
933
Location
Felton, DE
Vehicle(s)
2022 Explorer ST former 2021 Ranger Lariat Tremor
I called a local dealer, where I didn't buy the truck. Parts guy ordered the tool box and a bet mat and deducted the points from my account. I had 84,000, down to 5,774 now.

I was really surprised how easy it was.
 
OP
OP

lobsta11

Well-Known Member
First Name
Al
Joined
Apr 25, 2019
Threads
15
Messages
73
Reaction score
83
Location
Ma.
Vehicle(s)
2020 FX4 magnetic grey, 302A & tech pkg. 2019 is gone. XLT super cab, ingot silver, 302a, tow & tech packages
Back to the dealer today. Service still didn't know what to do so went to the service manager. He said they would charge 55,000 points & the parts guys said the items would be in on the 14th. I'm happy.
Al
 

Langwilliams

Well-Known Member
First Name
Langley
Joined
Dec 31, 2019
Threads
24
Messages
2,960
Reaction score
6,727
Location
Lorain, Ohio
Vehicle(s)
2019 Ford Ranger XLT, 2014 Harley Street Glide
Occupation
Mail Carrier (retired) Navy Vet
glad you got it done....my box took 3 or 4 days to arrive
Sponsored

 
 



Top