Touch Screen Frozen?

[103]

This morning as I was pulling out of my driveway, I noticed the screen (was on the radio screen) randomly switch to my reverse camera. I had just slowed to a stop to look for cross traffic, so I double checked to make sure I was in Drive (once had the shifter linkage fail in my Fusion), and I was in fact in Drive. As soon as I moved forward, the screen reverted to the radio screen. Except I could not interact with the screen at all. I also could not change the station from the steering wheel or turn it off by pressing Power on the console. I parked, turned off the truck, and the screen remained on even after opening, closing, and locking the door. Upon restart, the screen remained in radio. I had to get to work, so I kept driving with no change (I could only change volume). I back into my parking spot, and the truck did go to the reverse camera for that, but the reverse camera stayed on in R and D. It reverted to radio only upon entering Park. When I turned off and locked the truck, the screen dimmed, but is still on right now.

I am going to drive by the dealer for lunch, but any ideas? Is there something simple I am overlooking?

Thanks for any help.

FYI: 1200 easy miles on the truck. It's about a month old.

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[VAMike]

There's a reset procedure (involves holding down certain buttons in a certain order). See https://www.ranger5g.com/forum/threads/productivity-screen-froze.2074/

 

[doug910]

I had similar issues when I first got my truck. Holding down the power button and next track button reboots the Sync system and helped alleviate the issue. However, it didn't prevent the freeze up so I took it to the dealer. Dealer did a reflash and haven't had an issue since.

 

[103]

Thanks for the link and the feedback. I am going by the dealer for a reflash tomorrow morning.

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