Interior lock/unlock buttons not functional

[wickedZ1]

Ye

Yeah i think I have to take it back and show them. No loose fuses or anything. I appreciate the help man!

I'd try to hit a different dealership if possible.

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[Gavin_Faul]

Ye

Yeah i think I have to take it back and show them. No loose fuses or anything. I appreciate the help man!

Did you ever find out what happened? My truck is having the exact same problem.

 

[airline tech]

You might try hooking up a scanner or Forscan that can read (B) Codes, and see if anything shows. If any of the switches are bad, it could disable the interior lock system.
The code will pinpoint a issue and give you a direction to go.
You may also be able to perform a BCM self-test, this will reset the BCM
Fuses for the Door Locks are - BCM (interior fuse panel)
Fuse 3 and Fuse 24, you may try pulling those for a few minutes and reinstall the Fuses power the internal locking relays within the BCM
Another possible is try using the actual key in the door handle, try cycling the door locks with the key and see if that will reset the interior switches to work.
Another possible is pull and reseat all interior door lock switch connectors, do not forget the tailgate as well, you may try to use the other door lock switches with (1) door disconnected this will help isolate a defective switch.

 

[Rangerdanger33]

Did you ever find out what happened? My truck is having the exact same problem.

Yeah there is a small chrome piece of trim between the buttons. One had broke and wedges between them making them stick. Check that because the dealership had no idea o randomly found it one day.

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