FPP... How long does it take?

[lobsta11]

A few weeks ago I picked up my pivot box & the week before that I received my tie downs from the same order. When I got the pivot box the service man was not sure on how to charge my points & finally said to take it & he would send me an email with the receipt for the points charged. Never got the email but last week I got an email from Ford saying I earned more points with my purchases. However my account still shows the same 84,000 points as I had. No subtractions or additions. Does it always take this long?
Al

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[AzScorpion]

A few weeks ago I picked up my pivot box & the week before that I received my tie downs from the same order. When I got the pivot box the service man was not sure on how to charge my points & finally said to take it & he would send me an email with the receipt for the points charged. Never got the email but last week I got an email from Ford saying I earned more points with my purchases. However my account still shows the same 84,000 points as I had. No subtractions or additions. Does it always take this long?
Al

Not usually. I bought 2 items with my FPP and both times I went in and picked them up at the parts dept. Then went to the cashier and she asked for my email then deducted the points and stamped my receipt paid. The last item I bought last Saturday. the points were already deducted from my account by the time I got back home which was about 30 minutes. Maybe you got it for free.