Rear camera Recall Notice

[RANGER_MARC]

So far the rear-view camera on mine works great. I always look where I am going anyway, look around by turning my head, I mean, just to be sure, but the rear-view camera, in addition to all the sensors, just gives us, and everybody else out there, that much more protection. Still after seeing this post, I will check my Ford App to see if there is a problem with my camera that I did not know about....

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[wanted33]

Hell if mine went out I would have never known that it did

Same here John, it's hard to teach an old dog new tricks. I'm so used to using the mirrors I have to make myself look at the camera. I never use it when backing, but I will make myself glance at it from time to time just to make sure. And even then my old worn out mind says, "Hey knucklehead, don't trust that thing, look again yourself.".

 

[Tim H.]

Hi Folks,

That will hit the Corporate Coffers pretty hard! My Nautilus is in this recall too....

Sad situation

Best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired

Phil,
Explain why Ford is replacing the cameras if it’s only an electrical connection issue?

 

[ryyck]

Hi Tracy,

Agree...always look back, but what I use it for is when I park, I switch into reverse and look how I am aligned between the white lines. Works great for that purpose for me.

Best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired

I still can't hit the white lines. I always drive forward to park...forward to exit. Stay safe, my friends...stay safe.

 

[Deleted member 1634]

Phil,
Explain why Ford is replacing the cameras if it’s only an electrical connection issue?

If it's an electrical connection on the camera (to the wire hardness), or even inside the camera, then it's easier to just R&R the assembly than try and fix it. At least for us structural issues usually get a repair, systems issues usually get an R&R. It's just easier that way. Especially for a field repair like this one.

Just my two cents. Phil may feel otherwise.

 

[P. A. Schilke]

If it's an electrical connection on the camera (to the wire hardness), or even inside the camera, then it's easier to just R&R the assembly than try and fix it. At least for us structural issues usually get a repair, systems issues usually get an R&R. It's just easier that way. Especially for a field repair like this one.

Just my two cents. Phil may feel otherwise.

Hi Matt,

I do not know the specifics of this but agree with you that it the problem is within the camera where the wiring loom plugs in. Tells me the wiring loom is okay, not the conncetion on the camera. When recalls involve such large amount of vehicles, just the mailings to owners costs $ millions...

Supplier Quality Assurance, SQA, is in for many sleepless nights... They need to understand how so many were made that were defective, but it could be only a very few in large sample population, but I doubt this as the first step would be a diagnostic, not just replacement. Most supplier agreements have a provision that the supplier pays the cost of the recall and this could likely tank the supplier... What a mess!

Going to affect the bottom line for sure...

Best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired

 

[Tim H.]

Hi Matt,

I do not know the specifics of this but agree with you that it the problem is within the camera where the wiring loom plugs in. Tells me the wiring loom is okay, not the conncetion on the camera. When recalls involve such large amount of vehicles, just the mailings to owners costs $ millions...

Supplier Quality Assurance, SQA, is in for many sleepless nights... They need to understand how so many were made that were defective, but it could be only a very few in large sample population, but I doubt this as the first step would be a diagnostic, not just replacement. Most supplier agreements have a provision that the supplier pays the cost of the recall and this could likely tank the supplier... What a mess!

Going to affect the bottom line for sure...

Best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired

My RAV4 had a recall on the “driver’s window switch electrical connection“. Toyota pulled the switch, put electrical lube on the connector & sent me on my way. That’s why I asked Phil. Thought he had insight on the wording of the recall. Thanks all!

 

[caprtaineddie]

The front camera on our Explorer sometimes won't come on when we try to use it to pull into the garage. I wonder if it has the same problem.

 

[r1ch999999]

My RAV4 had a recall on the “driver’s window switch electrical connection“. Toyota pulled the switch, put electrical lube on the connector & sent me on my way. That’s why I asked Phil. Thought he had insight on the wording of the recall. Thanks all!

Could be any number of reasons why they'd replace the entire assembly. Mostly it's probably labor related. If it's a $100 camera assembly (with harness), or a $10 harness, but 30 minutes of labor vs 2 hours of labor, you can see why the assembly would come out cheaper in the long run.

 

[rltriumph]

Hi Matt,

I do not know the specifics of this but agree with you that it the problem is within the camera where the wiring loom plugs in. Tells me the wiring loom is okay, not the conncetion on the camera. When recalls involve such large amount of vehicles, just the mailings to owners costs $ millions...

Supplier Quality Assurance, SQA, is in for many sleepless nights... They need to understand how so many were made that were defective, but it could be only a very few in large sample population, but I doubt this as the first step would be a diagnostic, not just replacement. Most supplier agreements have a provision that the supplier pays the cost of the recall and this could likely tank the supplier... What a mess!

Going to affect the bottom line for sure...

Best,
Phil Schilke
Ranger Vehicle Engineering
Ford Motor Co. Retired

As intertwined the auto supply chain is I wonder how many other manufacturers will have similar issues with cameras. The fact that many suppliers have recently ramped back up production due to covid alot of people to no fault of their own could be jobless sucks. Probably because some bean counter decided to save .0005 pennies per camera. I know that on a scale for hundreds of thousands it adds up but reliabilty should win out over profit and bonuses.

 

[VAMike]

So far the rear-view camera on mine works great. I always look where I am going anyway, look around by turning my head, I mean, just to be sure, but the rear-view camera, in addition to all the sensors, just gives us, and everybody else out there, that much more protection.

Yeah. Cameras were added because people kept running over kids they couldn't see behind their vehicles. Regardless of how macho a parker you've been for the paste 200 years, the mirrors have a blind spot directly behind the tailgate. Not using a camera won't actually make your dick any bigger, and if you do run over a kid you'll really wish that you had wimped out and used the camera that day.

 

[NickTheEnforcer]

was the manufacture of the cameras awarded to the lowest bidder by chance??

I'll have to say though, the 2020 escape camera is alot better resolution than the 2019 rangers.

Wifes 2020 Escape Hybrid camera went out within first 60 days and we waited about that long for parts to arrive.

 

[rooster]

700k times a hour of labor adds pretty quick ... no corporate bonus this year.

 

[GTGallop]

Mine has done it a few times on me. Stopped immediately. Took visual inventory around me. Shifted to park and back to reverse and it came back.

Also have had Ford Synch reboot on me while backing up too - that was a fun one.

 

[Toytec]

My RAV4 had a recall on the “driver’s window switch electrical connection“. Toyota pulled the switch, put electrical lube on the connector & sent me on my way. That’s why I asked Phil. Thought he had insight on the wording of the recall. Thanks all!

TJ that was a good recall on the Rav and others. The electric grease was injected into the slide functions of the circuit board not the connector itself. Some had to be replaced they were so burnt up. And some even caught fire like taxies in NYC.
I saw many that would stick widow down one side while trying to pull up on another.

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