Radio malfunctioning

[Coy]

I did a quick search and didn’t find this issue mentioned. I used my radio and Apple play to navigate to my

knee doc in downtown Nashville this morning. I get back out in truck and tell my phone to take me home. I notice radio screen look weird but am not paying close attention. I plug up phone to usb and it doesn’t bring up maps. Can’t bring up anything. Not even settings much less radio, climate, phone etc. I’m fairly confidant I can find my way home and have phone in seat beside me if needed. I stoped in Ardmore for a short break and turned off motor. Radio still weird. So I call Gilbert And Baugh where I bought the truck. He told me they are having tons of 18 - 20 radio issues. Still waiting on ford to issue a fix. I can listen to radio and change channels using rotary knob and the backup camera still works (knock on wood). But can’t make calls using voice on my steering wheel etc.

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[Big Blue]

Might have to disconnect battery to reset.

 

[Coy]

Might have to disconnect battery to reset.

That was going to be my first option until they have a fix. anyways, truck had been sitting a few hours so I went back out and cranked truck. Everything came up normal. Made a call using steering wheel and voice command. No problems. Only thing I didn’t do was try to use Apple play. Fingers crossed it was just a one time glich but after taking to dealership I’m sure it could use a firmware update when they finally have it available.

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