Horrible customer service.

[DMK45]

Same here I order a bov and it doesn't work and I email them still I have gone a message back.

Livernoismotorsports.com

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[Jason@Stage3]

Livernoismotorsports.com

I would like to keep this thread open in order to constructively solve customer issues.

However, if it becomes a running advertisement for some of our competition on your account, I will have to close it.

Livernois is a great company, and I'm actually a pretty big fan of their tuning. Feel free to post about in literally any other place on this forum.

Thanks!

 

[MTB-BRUH]

With all the complaints I’ve seen on here I will be avoiding stage 3. What a shame

 

[BDoc]

So what was the final outcome from the OP? Jason has offered to look into two orders from two different members and see what he could do to resolve the problems; neither of those two individuals has come back here to comment. Did the issues get resolved or did they ignore his offer to try and make things right?

 

[Jason@Stage3]

So what was the final outcome from the OP? Jason has offered to look into two orders from two different members and see what he could do to resolve the problems; neither of those two individuals has come back here to comment. Did the issues get resolved or did they ignore his offer to try and make things right?

To be fair to Brian, he just posted today, but I have not received a reply from either as of yet.

This thread may have outlived its usefulness. I'm all for criticism, and I know it's very hypocritical to be accepting of blind praise and only constructive criticism, but I'm not sure how we can fix/prevent issues (especially in the post-holiday aftermath) if I can't get the information I need.

I'll leave this thread open for another 24 hours, and maybe pin something about PMing me for customer service issues.

 

[Rene Michaels]

For heaven's sake, give the guy a chance to make it good! You and I have bad days sometimes too, and yeah they (we) shouldn't take it out on a customer, but give them some grace and let this guy help you. If you hadn't heard anything, or they weren't willing to help, then yeah boycott then.

 

[Brianxlt19]

I email them in December and I didn't get a response. I gave them Plenty of time to respond. He responded today so maybe can work thinks out.

 

[BDoc]

To be fair to Brian, he just posted today, but I have not received a reply from either as of yet.

This thread may have outlived its usefulness. I'm all for criticism, and I know it's very hypocritical to be accepting of blind praise and only constructive criticism, but I'm not sure how we can fix/prevent issues (especially in the post-holiday aftermath) if I can't get the information I need.

I'll leave this thread open for another 24 hours, and maybe pin something about PMing me for customer service issues.

I get what you're saying, but the original post was a month ago and then he posted again 16 Jan and it didn't seem that he had taken you up on the offer to fix the problem.

I was just hoping he'd come back and give some sort of update because I know there are a lot of folks on here that have purchased from you guys without any problems. I hope to be one of them in the near future - hence my curiosity as to whether he got with you to fix his issue.

 

[Stangman570]

Jason, I've ordered from you guy's and have had zero issues. Will continue to buy from Stage 3. Have recommended to family and friends who have bought from you guys with zero problems! Keep up the great work Jason, you have my business!!

Hey there,

Please shoot me a PM with your original Stage 3 order number or your email address, and I’ll be happy to look into your issues.

Thanks!

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