Ford Performance tune help

the5Gmartian

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Hey everyone, im trying to get my Ford Performance tune setup and I am having trouble.

I just downloaded the stock tune to the procal device and I am now trying to get the performance tune. When it prompts me to login to ford performance to get the performance tune, I enter all of my information and voucher ID and I get the following error message:

“Calibration not found (Err 1). Contact your dealer.”

Anybody run into this before or know what to do? Thank you.
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JaysOnTheEDGE

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Could be a software glitch, a few posts down there is someone who had a Er 2 and had to contact Ford Performance and they sorted him out.
 

dguffin

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I was told by Ford Performance a couple of weeks ago that engineering is working on the problem. I‘ve heard nothing from them yet that this problem is fixed so far.
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