Truck won't start and radio dead. New Ranger 2021 Lariat 4x4 501a package.

[got3fords]

Please let us know what the cause is if they ever get it fixed. I had a 2003 F-150 that would randomly die or no-start. Not sure if I ever actually fixed it.

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[chrshale]

Is the OP familiar with the cup holder emergency key start? Has it been tried?
My guess in this case is there's a connection some place that wasn't secured in the factory.
However, the technician has to find it and that can be like chasing a ghost and time consuming.
Be patent, it's complex, enjoy the rental. I remember when those were non existent.

In my case, the loaner is a traded Ford Ecobox with 30,000 miles. The previous owner evidently sprayed with "smoker's fragrance" every day. Lol. I have to drive with the windows down. I'm familiar with the cup holder trick, but my key fob isn't dead. Depressing the brake and pushing start results in bringing up all of the dash displays, as normal. It just won't start the engine and the brake pedal goes all the way to the floor stop. Thanks!

 

[chrshale]

Please let us know what the cause is if they ever get it fixed. I had a 2003 F-150 that would randomly die or no-start. Not sure if I ever actually fixed it.

Absolutely.

 

[Porpoise Hork]

The gm is coaching me on steps for lemon law in MA. I have indeed approached the threshold. I have made no threats. FoMoCo delivered a defective vehicle.

You have had the truck for a week and are already talking about lemon law on it? Seems a bit premature and extreme to jump right to that. Especially since they haven't even had time to identify the cause of the issue. I can understand and appreciate the frustration you have but chances are trying to file on lemon law on a car that's only been in a couple times is unlikely to succeed. Ford will almost certainly push back hard against it and likely win because they were not given ample opportunity to fix it. If they cannot find the problem after a few more days then call Ford customer support and file a case with them and get a field service engineer involved. If they are unable to find a resolution, you can push for a buyback.

I have had to do this over a leak issue with my Ranger. It isn't fun but it will get things moving especially if the dealer is unable to fix it. Other options are to take it to another dealership if this one is not able to identify the issue.

 

[Tom_C]

I can't blame you OP, I'd be pissed too. There have been a couple similar posts over the months I've been here, perhaps not exactly like yours but a major issue on a week old truck and that really sucks.

It's easy for me to say, and I won't tell you how to feel, but I think it will be sorted and good as new, except for the bad taste left in your mouth.

Good luck.

 

[Jason B]

Depressing the brake and pushing start results in bringing up all of the dash displays, as normal. It just won't start the engine and the brake pedal goes all the way to the floor stop. Thanks!

I feel your frustration and disappointment. I'd too be up a wall if my new truck gave such trouble so soon.
I could understand an electrical problem with the no start and radio problems. And as others said intermittent electrical problems are always hard to resolve. But I, in my narrow understanding of these new systems, can't see an electrical problem causing a brake pedal to go to the floor. Brakes should always work, even with engine/electrical failures. Could it be something in the braking system or ABS module, perhaps air pockets? But wouldn't that throw a CEL or ABS code?

 

[Motorpsychology]

In my case, the loaner is a traded Ford Ecobox with 30,000 miles. The previous owner evidently sprayed with "smoker's fragrance" every day. Lol. I have to drive with the windows down. I'm familiar with the cup holder trick, but my key fob isn't dead. Depressing the brake and pushing start results in bringing up all of the dash displays, as normal. It just won't start the engine and the brake pedal goes all the way to the floor stop. Thanks!

I used to be on the Ford Escape forum when I had a 2018. A few would report similar hit & miss no-start. The link sounds exactly like your problem, with the solution in post #6.

 

[Nellieg]

I can back the statement of "keep after it and get a ford service engineer involved". Dont give up on the truck. I've also got a 2017 Fusion Hybrid, had it at 4k miles and had a ton of issues with the check engine light. Took it in once for a day, they reset the codes, looked around- didnt fix it. Took it in a second time - they had it a week, replaced some wires- didnt fix it. The third time I took it in was for 3 weeks, the ford service engineer got involved and replaced all the connectors/wires all the way back to the computer. Turned out it was likely a bad sensor. I almost gave up on that car. It's got 60k on it, been a great car since- knock on wood. Loose wire, bad sensors, bad relays- all these electronics - You likely have a very good truck, if your dealer isnt doing the job, look at another dealer to get it fixed. You may just have an issue with the dealer- not the truck.

 

[chrshale]

You have had the truck for a week and are already talking about lemon law on it? Seems a bit premature and extreme to jump right to that. Especially since they haven't even had time to identify the cause of the issue. I can understand and appreciate the frustration you have but chances are trying to file on lemon law on a car that's only been in a couple times is unlikely to succeed. Ford will almost certainly push back hard against it and likely win because they were not given ample opportunity to fix it. If they cannot find the problem after a few more days then call Ford customer support and file a case with them and get a field service engineer involved. If they are unable to find a resolution, you can push for a buyback.

I have had to do this over a leak issue with my Ranger. It isn't fun but it will get things moving especially if the dealer is unable to fix it. Other options are to take it to another dealership if this one is not able to identify the issue.

Case was filed over the weekend. There are actually several other threads in ranger5g regarding the non-start issue, and many more in other Ford vehicle owner groups. One of the problems seems to be that the non-start is intermittent and throws no error codes so the techs don't know where to start. I've been unable to find an instance where the cause was identified and fixed. One of my brothers-in-law owns a 2019 and loves it. He's had zero problems. That's one of the reasons I bought mine. Lol.

But I also think this is bad business practice on FoMoCo's part. I don't think it's reasonable to expect the owner of a brand new truck to be happy with the necessity of disassembling the entire dashboard two days after delivery...mine is exploded all over the interior as we speak. In the dim recesses of my 70 year memory I can recall a time when American auto manufacturers thought this was business as usual. That thinking led to the rise of Toyota, Honda, and Subaru and the demise of the Big Three into smaller versions of themselves. I was hopeful that those days were gone and for the vast majority of American manufactured vehicles that's the case. Just not mine. Lol. I don't expect Ford to approve a buyback yet either, but I've started the paper trail....

 

[chrshale]

I used to be on the Ford Escape forum when I had a 2018. A few would report similar hit & miss no-start. The link sounds exactly like your problem, with the solution in post #6.

That may be useful information. Thank you!

 

[Motorpsychology]

In my case, the loaner is a traded Ford Ecobox with 30,000 miles. The previous owner evidently sprayed with "smoker's fragrance" every day. Lol.

You likely have a very good truck, if your dealer isnt doing the job, look at another dealer to get it fixed. You may just have an issue with the dealer- not the truck.

Auto Dealers are like barbers; some do a great job every time, others should have their tax ID yanked. You may want to look thru Dealerrater.com or Google Auto Dealer Ratings for a better store, or those what others say about the dealer you're currently dealing with.
Your "TobaccoSport" loaner would've been a non starter (pun intended) for me. I would have requested a different one. I had a bad service experience at my dealer six miles away, changed to a dealer 17 miles away in 2014 and have dealt with all of their departments and been satisfied with with each My 2021 Ranger is the fourth new vehicle bought or leased since then and I service both of my Fords there with never a bring back on repairs- knock on cellulosic fiber plant material.

 

[chrshale]

I can back the statement of "keep after it and get a ford service engineer involved". Dont give up on the truck. I've also got a 2017 Fusion Hybrid, had it at 4k miles and had a ton of issues with the check engine light. Took it in once for a day, they reset the codes, looked around- didnt fix it. Took it in a second time - they had it a week, replaced some wires- didnt fix it. The third time I took it in was for 3 weeks, the ford service engineer got involved and replaced all the connectors/wires all the way back to the computer. Turned out it was likely a bad sensor. I almost gave up on that car. It's got 60k on it, been a great car since- knock on wood. Loose wire, bad sensors, bad relays- all these electronics - You likely have a very good truck, if your dealer isnt doing the job, look at another dealer to get it fixed. You may just have an issue with the dealer- not the truck.

I've told the dealer gm I'd be happy to keep the truck if they can find the defect and verify the fix. And this dealer has an excellent reputation from all of my research. If a repurchase is approved I've already told the gm that I'll buy another just like it from him. I do like the truck. I don't want a Toyota. I think the Ranger has the best drive train going. Thanks.

 

[chrshale]

I feel your frustration and disappointment. I'd too be up a wall if my new truck gave such trouble so soon.
I could understand an electrical problem with the no start and radio problems. And as others said intermittent electrical problems are always hard to resolve. But I, in my narrow understanding of these new systems, can't see an electrical problem causing a brake pedal to go to the floor. Brakes should always work, even with engine/electrical failures. Could it be something in the braking system or ABS module, perhaps air pockets? But wouldn't that throw a CEL or ABS code?

It seems that no code was thrown since the truck wasn't running. The dash was lit but no ignition.

 

[Megawatt]

…. I've started a consumer complaint case with FoMoCo. I don't want this truck.

My 2021 Lariat FX4 has defective rear driver axle at 7,000 miles and 4 months of ownership. I have been in a loaner for 3 weeks so far with no ETA on replacement parts, good luck to you.

I get that defects are possible with anything and I too have a loaner to hold me over. However I did look into the lemon law. While it varies by state somewhat, but briefly what I found out…

1. Repairs must be completed before starting a case on lemon law. So as long as truck is at dealer, there is no case to start.

2. Four repairs in 18 months for the same issue or 30 days at dealer for repairs can qualify as lemon law.

If my Ranger gets repaired I would be happy driving it. But I know I would be inspecting the axle often for the first sign of another repair of the axle/seal/ brake pads and inner wheel area due to oil leaks.

 

[Megawatt]

…
Your "TobaccoSport" loaner would've been a non starter (pun intended) for me. I would have requested a different one. ….

My loaner car from the car rental agency (actually an office inside the Ford dealer) Also smelled like an ash tray. Every enterprise car rental has zero rentals available. There is no “request a different car” and I have called each week.

Im still trying to figure out if it is good for connivence or a sign of Ford quality to have a rental car office inside the dealership building?

I also saw a new full size Bronco badlands with engine fluid leak on third day of ownership. Gonna take over a week just to get to look at the Bronco for diagnosing. So it can always be worse for the OP.

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