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Transit Company Damaged My New Ranger
- Thread starter Formula Indy
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samsd
Well-Known Member
I just noticed Ford has a hood scoop on it's website, maybe the dealer would throw that in for your trouble.
OP
OP
Formula Indy
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They said there would be a lifetime warranty on the repair. (better than Fords) You know they wouldn't do that if they would think it wouldn't last.
SubVet
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Asthetic hood scoops are like fake pecs....LOL
Gary Allen
Member
Mine had a tiny chip - right in the middle of the hood and bed liner overspray on the side, the dealer sent it to the body shop, upon return I found a dent in the drivers door (could have happened when in the dealers lot overnight) - they sent it off again to get that fixed and painted... I don't think they used the best body shop and upon close inspection (when cleaning) there are marks that I would not expect to see with a good job. After two trips to the body shop I basically gave up on expecting a perfect "new" truck... it sucks to have something new and it not be perfect... especially with the amount of money they charge for it.
VAMike
Well-Known Member
All body shops have a lifetime warranty. They don't expect most people to keep the vehicle that long and for those that do they don't expect them to bother. They also tend to have exclusions for things like rust...which, if you think about it, is the number one reason I'd actually bother to care.
Tracy Bowman
Well-Known Member
Well....unfortunately I did not look on top of the roof before we left the dealership. Neither of us did. When we got home, my husband noticed the antenna had a gap around the bottom. When he climbed in back of the truck to get a better look, he saw a dent& scratch right above the driver’s door on top of the roof. We went back the next morning & they insinuated that we had done it because we signed off that all was ok. We don’t have a garage. My husband had a carport built just for my Ranger. There is almost a foot clearance on the entrance, so, no we didn’t cause it. The dent is small & really doesn’t bother me. The body shop wanted to take down the header and do something with the airbags? & repaint the whole roof. $1600 worth. I just ordered a paint pen. I don’t want them possibly making things worse over such a small dent that, I think, can be covered just fine with the paint pen thing. But what’s bad, is that a couple days later we found out they had backed my truck into a F-250 and scratched up the hitch at the dealership. They spray painted it and told my son to please not tell us. They later admitted it when my husband confronted them. They covered that up, makes me wonder what else they may have covered up. It would not bother me at all if they had been up front and not blamed us for the roof. But, lesson learned. I should have jumped up there and looked at that roof. You better believe I will next time!
Regardless, it has not dampened my enthusiasm for my Ranger. Love it!
Regardless, it has not dampened my enthusiasm for my Ranger. Love it!
OP
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Formula Indy
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Yikes! Sorry to hear that. I will be sure to check the roof too.Well....unfortunately I did not look on top of the roof before we left the dealership. Neither of us did. When we got home, my husband noticed the antenna had a gap around the bottom. When he climbed in back of the truck to get a better look, he saw a dent& scratch right above the driver’s door on top of the roof. We went back the next morning & they insinuated that we had done it because we signed off that all was ok. We don’t have a garage. My husband had a carport built just for my Ranger. There is almost a foot clearance on the entrance, so, no we didn’t cause it. The dent is small & really doesn’t bother me. The body shop wanted to take down the header and do something with the airbags? & repaint the whole roof. $1600 worth. I just ordered a paint pen. I don’t want them possibly making things worse over such a small dent that, I think, can be covered just fine with the paint pen thing. But what’s bad, is that a couple days later we found out they had backed my truck into a F-250 and scratched up the hitch at the dealership. They spray painted it and told my son to please not tell us. They later admitted it when my husband confronted them. They covered that up, makes me wonder what else they may have covered up. It would not bother me at all if they had been up front and not blamed us for the roof. But, lesson learned. I should have jumped up there and looked at that roof. You better believe I will next time!
Rick - Saber
Well-Known Member
Ugh, seems like the transit companies have not been taking very good care of what they are transporting. My windshield has about a 2 inch crack in it from road debris hitting it. The dealer has a new windshield on the way. Also got a small nick in the hood from whatever it was. A paint pen has touched that up. My damage is no where near as bad as the rest of you.
Floyd
Well-Known Member
My sympathies to those who have suffered damage,but....
After my truck was finally built, Ford shuffled it around the factory yard for weeks, continually placing higher end trucks ahead of it for shipping.
I contacted United Road Services, who saw that injustice, and on that same day extracted my truck individually from the factory yard, then delivered it alone on a truck the very next day. In perfect condition. These people were friendly, professional and prompt.
I don't think they have the primary contract with Ford... But maybe they should have.
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Formula Indy
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Picked up my truck today! The repair was perfect. Thanks everyone for the support!
PaulOinMA
Member
Yes. Happens a lot. A friend worked at Flemington Porsche/VW/BMW/Audi in NJ. I ran over a raccoon and needed body work. I asked where they get their work done. Went to the place and there was a row of brand new BMWs and Porsches needing touch-up from shipping before they could be sold.
The place Colonial VW here in MA uses is by me. New cars there, too.
FX4Greg
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Only if the dealer or the transport company turns it in to insurance. But if they do any paint work and you go to trade it in later the dealer you are trying to trade to will go over the truck with a device that measures paint thickness. They will deduct for paint work on what they offer you. Carmax checks every vehicle brought in to them.
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