Shoutout to Frank at S3M

[Colo_Ranger]

I wanted to give a shoutout to Frank (@Stage3Motorsports). He has taken care of me (and others) since I joined the forum. I don't mean financially either. Frank has great customer service. He's quick to respond, will answer questions, can build your cart with the parts you're looking at. More importantly though, he's friendly and answers the phone when you call.

Today, I had to chat in with a question about rewards codes. He answered the chat and knew who I was (in the sense that he's dealt with me on the forums). He explained what had gone wrong and applied my rewards coupon for me.

Frank - I hope you show this to your boss. If I could give you a raise, I definitely would!

Also, thank you for providing *GOOD* customer service in a world where you can get away with poor customer service. I appreciate you always helping me out with parts, answering my questions, and dealing with my indecisiveness.

-Brandon

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[Bob902]

Yessir. My dealings have all been top notch, too.

 

[Noface]

Reward codes? Tell me more..

 

[Colo_Ranger]

Reward codes? Tell me more..

Sign up for their rewards program. Link - You earn points for each dollar you spend. Convert to rewards.

 

[RedSetters]

I just bought three products from him last week. Was very impressed with my purchase.

 

[Stage3Motorsports]

I wanted to give a shoutout to Frank (@Stage3Motorsports). He has taken care of me (and others) since I joined the forum. I don't mean financially either. Frank has great customer service. He's quick to respond, will answer questions, can build your cart with the parts you're looking at. More importantly though, he's friendly and answers the phone when you call.

Today, I had to chat in with a question about rewards codes. He answered the chat and knew who I was (in the sense that he's dealt with me on the forums). He explained what had gone wrong and applied my rewards coupon for me.

Frank - I hope you show this to your boss. If I could give you a raise, I definitely would!

Also, thank you for providing *GOOD* customer service in a world where you can get away with poor customer service. I appreciate you always helping me out with parts, answering my questions, and dealing with my indecisiveness.

-Brandon

Thank you Brandon. I certainly try to do what I can and appreciate the feedback and all of the support from the forum and all of you.

Frank

 

[AutobotXJ]

I have also been impressed by his customer service! Mahalo Frank!

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