iPhone WILL NOT connect but displays Apple splash screens

[Housemanager]

Good day all,

I am at a loss as to why, all of a sudden, my iPhone will not connect to Sync3

Here is what has been done:
Phone restarted several times
Soft reset on Sync3
Many cables have been used
WiFi on
Pulled F9 fuse under the dash, drivers side
Plug phone into USB, hear chime on connection. I get the Apple terms and conditions, Privacy screen and the 911 screen
Will not pair

Obviously it sees the phone for the three screens I need to press continue. I have no idea where to go and check now. Frustration is now high.

Long trip coming and would really like to have Waze with me/


Thanks

Sponsored

 

[Trigganometry]

Mine was giving me trouble last week. I upgraded the Ford SYNC software by manually upgrading using cyanlabs app. Even after upgrade I still had some issues. Seems unpairing and repairing multiple times (like 5 times) every time I did a turn key and it stopped. Works like it should again. Make sure your cable is apple mifi rated or that can cause problems all by itself.

 

[Housemanager]

Thank you,
According to Sync3 the software is up to date. Not sure why this "just" started. Plus it will not allow me to pair, it just times out

 

[alcohenusa]

Thank you,
According to Sync3 the software is up to date. Not sure why this "just" started. Plus it will not allow me to pair, it just times out

Do you have a different phone you can try so you can see if the problem is Sync or your phone?

Other things you can try is to delete the phone profile from Sync as well as deleting the Sync Carplay and Sync Bluetooth profiles from your phone and starting over. A Sync Master Reset may be necessary which will dump all your personalized Sync settings.

 

[Trigganometry]

Mine said it was up to date if I used the head unit to scan for one. On these forums a while back an update was listed on cyanlabs website. Do a search for that on here and that revision will appear.

 

[Housemanager]

Well not sure what actually did the trick. I believe it was the master reset, did not know that was a thing. Anyway it is up and running in time for my trip. Thank you all for the advise and assistance.

 

[Motorpsychology]

Well not sure what actually did the trick. I believe it was the master reset, did not know that was a thing. Anyway it is up and running in time for my trip. Thank you all for the advise and assistance.

Alwayze!!

Sponsored