Infotainment Display Periodic Black Screen

[JT2022RangerOwner]

Since buying my 2022 Ford Ranger Supercrew Lariat, I am "periodically" getting a black center dash infotainment display when I start the ignition.... nothing, no NAV,Audio,Phone, etc. displays... just a black empty screen. To get it to work again, I need to shut off ignition and leave it sit for awhile before getting back in and now again pressing break petal and hitting the Start button. When I talk to Ford Service, they can't find anything wrong since, obviously, it works fine when I can get it in for servicing. Any suggestions? Thanks all....

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[Msfitoy]

When mine was new, my screen would randomly reboot...goes black then the Ford logo comes back on...hasn't happened in a long time tho...

 

[JT2022RangerOwner]

When mine was new, my screen would randomly reboot...goes black then the Ford logo comes back on...hasn't happened in a long time tho...

Right... I do not get the Ford logo at all, and thus nothing after that. Thanks....

 

[Msfitoy]

Right... I do not get the Ford logo at all, and thus nothing after that. Thanks....

Have you tried waiting to see if it eventually reboot?

 

[jblc]

I've had the same issue. It occurs every few months, and goes away after restarting the vehicle.
Interestingly, i think it's still active, since pressing the screen seems o hit buttons (as evidenced by button pressing sounds, if i hit something that would normally be visible)

 

[Stevo56]

You could try a master reset. It is in the "General" area of the menus. This seems to fix a lot of gremlins floating in the system. You will have to re-pair your phone after this.

 

[dmeyer302]

This is not a solution to the problem but holding the radio Power and seek forward >> buttons together for 5-10 seconds will reboot the radio. It will probably get you going again without having to restart the truck.

 

[JT2022RangerOwner]

Have you tried waiting to see if it eventually reboot?

Have you tried waiting to see if it eventually reboot?

 

[12Bravo20]

This is not a solution to the problem but holding the radio Power and seek forward >> buttons together for 5-10 seconds will reboot the radio. It will probably get you going again without having to restart the truck.

My screen went blank once and I couldn't do anything with the radio. I got home and did the soft reset following the above instructions and haven't had a problem since.

 

[Noface]

Not sure why it goes dark but I just hit that button to bring it back.

 

[JT2022RangerOwner]

This is not a solution to the problem but holding the radio Power and seek forward >> buttons together for 5-10 seconds will reboot the radio. It will probably get you going again without having to restart the truck.

Thanks... I was unaware of that back door reset. I haven't had the problem since my original post, but I did test your reboot instruction and see that it does work. I will use that back-door reboot next time the problem arises.

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