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23 days in the shop

OP
OP
studiowild

studiowild

Member
First Name
Rowan
Joined
Jan 11, 2021
Threads
5
Messages
21
Reaction score
25
Location
Fort Collins, CO
Vehicle(s)
Ford Ranger XLT SuperCab
Occupation
Product Manager
Curious why you didn't go to Loveland Ford? They are the worst! But maybe you already knew that? Side note - Ken Garff doesn't answer the phone and has never called me back. Thinking at this point I may need to drive to Denver to get some warranty work done...ridiculous.

Anyway, sorry to hear about your truck. Hope you find resolution soon!
Loveland wasn't on my radar TBH! But clearly a couple downvotes on them here on the Forums. I chose Longmont over Ken Garff (the options I knew) because they had great reviews and I could get in sooner. I didn't want to jeopardize some travel coming up in October. I thought I was being paranoid, but that turned out to be the right move!

It's been a challenge to track down reps, but texting with them has helped in getting responses. I don't think it's through any lacking competency on dealership reps or techs that this hasn't been resolved yet, more like onerous corporate procedure. They're running more diagnostics and measurements on it now. Will definitely report back on what they find to wrap things up.

Appreciate the support here!
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Waxthis

Well-Known Member
First Name
Eric
Joined
Aug 27, 2020
Threads
12
Messages
164
Reaction score
331
Location
Colorado
Vehicle(s)
2020 Ranger XLT FX4
Occupation
Controls Tech
Curious why you didn't go to Loveland Ford? They are the worst! But maybe you already knew that? Side note - Ken Garff doesn't answer the phone and has never called me back. Thinking at this point I may need to drive to Denver to get some warranty work done...ridiculous.

Anyway, sorry to hear about your truck. Hope you find resolution soon!
Loveland Ford is quite possibly the WORST Ford dealer in Northern Co. Op was wise to stay the hell away.
 
 








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