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I'd run it in for a new MCM for these cases. I heard something about some MY19 MCMs having problems, but no details.

Sounds like you're missing some of the voice packages. Can you report back all of the items you see listed on the diagnostics IVSU Versions screen?

Since you're already there, update to 19274 apps and core voice files like the others. It's quite a bit better overall from 19101.

The map chunk is correct for 18Q1. You are missing the voice pack though, at least the English one. Makes me wonder if the last section of the update didn't run.

Most likely they signed it to his ESN so you'll get an error.

Looked it up. It's an error that fires when it goes to transfer the new images from the temporary install location to the final location. Can't tell what exactly would cause it though. You can try a Master Reset for grins, not sure if that'll help. Else, you may be stuck with the dealer/customer...

That may have been an earlier piece of the install. The full install, when I tested it, took about 55 minutes. Check your IVSU screen for the 14G422. If it isn't there, but the map itself is correct, you can install the English packages with this: [SYNCGen3.0_ALL] Item1 = Nav-Voice Chunk1 Open1...

Looks like it didn't update. It deleted the voice part (that 14G422 is for voice search, nav itself will still work) but everything else does not appear to have updated. What message do you see when you plug it in? You may have a similar problem as P.A. above.

It likely deleted the 14G422 when you plugged it in to try to update. That's the voice package. It's deleted straight away to make space for the map update. If it's missing, it's not a hard fix, you'll just need to edit the installs script file autoinstall.lst. Check that the 14G421 matches what...

Go into the IVSU Versions diag screen. You'll see the list of packages installed. You can tell from the package names. The 14G422 and 14G421 are the ones to look for. Check those vs the files on the drive, or report here what they are.

OK, that'd make sense. Does the map installer run now?

I had a faulty MCM (USB Hub) in my Fusion that'd act similar. Would connect sometimes, not others, etc.

What did they have you erase? What's actually installed (check the IVSU Version screen). My guess is this deleted the map data.

Non-Nav uses the same core apps and gracenotes packages, but a different voice pack. The voice pack is for non-nav in all regions (besides Europe) and has more languages. You can use a Nav NA voice pack instead without issue as it has all 3 NA languages.

Hmm. Error doesn't sound familiar. The one I've seen most run into is some BGMAP error that folks have been fixing by using a reformatter utility. How long does it run before it throws the error? Is it before or after it does the initial restart?

Yep, you can get the version from the file name. As kadettje said, you'd need the -CK. The last letter is the revision, the first is the region / type code. So, C is North America Nav. The -CB one never went to actual production (-CE was the first with 19101) so that's probably well over a year...

What happens?

Could be something in the ACM/AHU.

Check your voice pack version. Their screenshots at least show them having you update improperly. You may need to do the same thing as kadjette.

Not sure. I know a while back they changed something with how the auto-brightness works, but I also want to say there's some regulation somewhere that says how bright it has to be for displays in R. I haven't noticed any excess brightness on either of my personal vehicles though. Not available...