AzScorpion
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GM once again claimed the #1 spot for customer loyalty for the 8th year in a row.Tesla now took over Fords #1 spot at the top of the “Loyalty to Make” category. This is the first time Ford has lost this since 2008 which was mostly due to the F150 dominance. Looks like maybe these high prices are starting to effect them?
https://www.yahoo.com/autos/tesla-buyers-even-more-loyal-163000258.html
https://www.yahoo.com/autos/tesla-buyers-even-more-loyal-163000258.html
General Motors once again claimed the “Overall Loyalty to Manufacturer” spot for the eighth year in a row, which is probably just as indicative of GM’s staying power as it is of the fact that GM comprises many brands, and it’s sort of difficult to avoid them in this country.
More surprising is that Tesla displaced Ford at the top of the “Loyalty to Make” category. This is the first time Ford hasn’t claimed that designation since 2008, a title it mostly owes to the continued dominance of the F-150. Mercedes and Subaru also took home hardware as well
According to S&P Global, Tesla’s success can be owed to “ethnic consumers” who “comprised 40 percent of personal vehicle registration in 2022.” It’s a little weird that S&P is plucking the same language Shop Rite uses to condense every kind of cuisine that isn’t Italian into one aisle to describe nearly half of all car buyers, but I digress.
To S&P, “loyalty” occurs when a household “acquires a second vehicle of the same make, model or manufacturer,” either to replace or supplement a previous purchase. Taken another way, Tesla has been around long enough and matured as a brand to the point where it can claim a sizable number of repeat buyers.
Look — I’m not saying everyone can afford a Model 3right now, but at $42,990 it’s currently $5,000 cheaper than the average new car. Throw in the $7,500 federal tax credit and it’s almost $12,500 below the average. However low Tesla could theoretically go with a Model 2, when you consider inflation and that the typical new car costs $11,000 more than it did five years ago, $25,000 seems like wishful thinking. But this is the car that’s supposedly going to change everything, so the hype cannot die.
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