gttafoya
Active Member
- Thread starter
- #1
I just got home from having the OE hitch installed. My son got it for me for Fathers day, just didn't have the time to get it installed until now. I don't know how much he paid for it so I won't include that in this little rant.
I paid $220 for installation. I was expecting it to be more, so I was happy with that. What I was not happy with is what they wanted to charge me for the wiring harness and the Plug.
parts.ford.com listed prices
FU5Z14489A (plug) $37.71
KB3Z15K868D (Harness) $62.76
Dealer Quoted Prices
FU5Z14489A (plug) $75.00
KB3Z15K868D (Harness) $95.00
I questioned the prices they wanted to charge me and their response was that that's the price and could not go lower because they can't sell them at cost.
I directed them to the parts.ford.com by way of their own website. Dealer website -> Service & Parts -> Shop Ford Parts. That takes them to Parts.ford.com
The Service Adviser didn't have an answer for that and went as far as saying that he's never seen that web page before. I did get the plug and harness for the cheaper price. Although the entire time I was waiting for my truck the SA kept telling me that I got a great deal with how much i paid for the plug and harness.
It would have been a good deal if I didn't have to argue with him for 10 minutes.
I also was looking for some Center caps for the Mustang and the parts guy said that parts.ford.com wasn't a real ford website because the prices were so low compared to what was on their system and they will not honor the prices listed on the site.
I don't know if they are playing dumb or they are actually clueless.
even though I bought the truck from them and have two years of oil changes with them. I will not be using them for anything else.
I paid $220 for installation. I was expecting it to be more, so I was happy with that. What I was not happy with is what they wanted to charge me for the wiring harness and the Plug.
parts.ford.com listed prices
FU5Z14489A (plug) $37.71
KB3Z15K868D (Harness) $62.76
Dealer Quoted Prices
FU5Z14489A (plug) $75.00
KB3Z15K868D (Harness) $95.00
I questioned the prices they wanted to charge me and their response was that that's the price and could not go lower because they can't sell them at cost.
I directed them to the parts.ford.com by way of their own website. Dealer website -> Service & Parts -> Shop Ford Parts. That takes them to Parts.ford.com
The Service Adviser didn't have an answer for that and went as far as saying that he's never seen that web page before. I did get the plug and harness for the cheaper price. Although the entire time I was waiting for my truck the SA kept telling me that I got a great deal with how much i paid for the plug and harness.
It would have been a good deal if I didn't have to argue with him for 10 minutes.
I also was looking for some Center caps for the Mustang and the parts guy said that parts.ford.com wasn't a real ford website because the prices were so low compared to what was on their system and they will not honor the prices listed on the site.
I don't know if they are playing dumb or they are actually clueless.
even though I bought the truck from them and have two years of oil changes with them. I will not be using them for anything else.
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