Unfortunately I do not have another key (Starting with the basics. Does it happen with the other key? You may be using a programmed MyKey. https://www.ford.com/support/how-tos/keys-and-locks/mykey/how-do-i-use-mykey/
If it was recently acquired, I would have the dealership resolve this by clearing the MyKey settings and making the one you have an admin key. If that won't work, you will have to do it. https://knowvehicles.com/ford-mykey-not-working/Unfortunately I do not have another key (