Gator cover shout out!

[Ranger X3]

Hi all,
I wanted to let everyone know about my experience with the Gator tonneau cover company. Two months ago I bought the SFX Tri-Fold soft tonneau cover, sadly a tear at the seam started to show. I contacted Gator and after a few questions and a couple of pictures, they are going to send out a replacement tonneau cover. I thought that I was going to get some push back but it never happen, they were professional and quick at resolving my concern. I’m thinking about upgrading to the FX3, if they are willing to haggle about the price. Honestly I think the AZ sun just beats the ? out of things.

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[Grumpaw]

Goes to show that there are still some companies that will stand behind their products and believe in good customer service.
You may pay a bit more at the outset, but it comes back to you in a good product and a company that cares about their customer base.

 

[towpro]

I am also thinking of the fx3. it sounds like its going to hold up better.

 

[Cmar]

Wow was that tear from the Gator's teeth, I wonder if they would make Crocodile covers for us Australians!

 

[Dgc333]

My last three trucks had Extang roll up tonneau covers. They held up well and the only issue I had with them was snapping/hooking them down after rolling them up in cold weather. For the Ranger I decided to go with a soft folding one.

After reading the reviews on tonneaucoversworld.com I went with the Gator SFX. I had never heard of them and I am glad to hear they are a solid out fit.

 

[Jake]

I've had the Gator SFX soft trifold for over a year now and have been very pleased with it. At the time it was the cheapest one I could find and really the only complaint I have about it is that it came with a stain about 1"x1" in the middle of it that has not gone away. It has proven to be as water tight as I could ever hope. Even driving through torrential rain the bed has remained dry save for the back corners of the bed where the rounded corners on the tailgate leave an opening. Even with the small amout of water that gets in I feel more than comfortable putting luggage or other things that need to stay dry back there.

It's good to know that they will stand behind their product should any problems arise.

 

[Ranger X3]

Hi all, just wanted to give an update on the Gator soft tri-fold. Extant is sending out a new tonneau cover for me under warranty, they are replacing the one they sent me last year. The current unit has some loose beads in the cross rail and it rattles while going down the road. Hats off to them again for taking care of it?.

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