Ford Dealers Ranked Below Average In Canada Customer Service Study

[Jbrubakerjr]

I know, I am not from Canada, but this could apply to all of North America, IMHO. Not sure we needed an article to confirm what seems to be the consensus.

Ford Dealers Ranked Below Average In Canada Customer Service Study

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[LostMy65]

Like you said, we probably figured it out on our own. But published is good.

 

[Progeny2021]

I always try to give my dealer the benefit of the doubt. All three annual services were 'problem free' but don't leave a voice mail/email expecting a response. Get a 'live person' period. They are a Roush dealer but not a Ford Performance dealer - I still don't understand....

Excellent sales experiences with this Lariat and my previous 2006 Ranger. No warranty issues on the 2006 but was serviced by an independent shop I no longer use.

Lariat has been serviced by the selling dealer - no warranty issues to date. Having various accessories installed (mostly Ford) at the selling dealer, including the FRPP tune, was a nightmare. Ended up using outside shops to finish the operations.

https://www.tindolford.com/

 

[rang19ca]

I’m not surprised. My dealer has a shortage of techs and they are backed up and slow to complete work.

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