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AzScorpion
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- Dave
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Maybe try calling Ford customer care. They must have the number of your regional rep up there. (800) 392-3673
P. A. Schilke
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I do not think that Ford will provide this number... You should work through Ford Customer Care in my opinion.
Best,
Phil
Rp930
Well-Known Member
When I was a rep for another brand you could not contact me directly. The phone calls would have been endless. The dealer should be your advocate.
AzScorpion
Moderator
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- Dave
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- Retired...Full Time Slacker
I guess I can understand why but in certain instances I can see where it would be much handier to talk with the rep directly. Especially today where most dealers are terrible and can't even pdf a vehicle correctly.
I know it's apples & oranges but I have my regional reps number so when my store manager or my local rep can't help me I call him directly and have got much better/faster results.
Rp930
Well-Known Member
The dealers were able to call me any time. Ultimately it needed to work through the dealer. Did I ever speak to a customer? Of course.
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