Missing Trim Piece, Part Number Request

[Porpoise Hork]

I emailed the concierge sales guy I dealt with, sent my picture, the correct picture and the part number, I'll see what he says.

@jsphlynch how does one open a case with Ford?

Call Ford's customer service hotline at 1 (800) 392-3673 and follw the voice prompts.

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[janitorjim]

this shows a real issue with parts pull and QC

 

[Porpoise Hork]

this shows a real issue with parts pull and QC

Agreed. This truck should never have passed QC at the factory, not to mention the dealership should have flagged it as well.

 

[jsphlynch]

I emailed the concierge sales guy I dealt with, sent my picture, the correct picture and the part number, I'll see what he says.

@jsphlynch how does one open a case with Ford?

Bret beat me to it:

Call Ford's customer service hotline at 1 (800) 392-3673 and follw the voice prompts.

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