Unfortunately, I cancelled my order got my deposit back and didn't move forward on a 2022 order. When I told my dealer I felt the price and deal should be honoured, they were going to contact Ford and get confirmation and call me back. 16 days later, I hadn't heard a word from them so I called...
I'm surprised, I would have thought it's sort of a requirement for being a Ford dealer. I can see Ford not making all vehicles eligible, but if a dealer can refuse to perform the transaction that could leave an eligible partner with little opportunity to take advantage of the pricing and...
Hi, thanks for the response. I tried my best (and used similar techniques) to get better than x-plan pricing, I offered about $400 lower than the xplan and the sales manager basically admitted in normal times they would have taken it, but because of all the things going on and stock levels and...
Thanks for that. You're right it does sound bait and switch, but others have also reported their orders being cancelled, so I'm giving them the benefit of the doubt.
I have asked the dealer to honour the agreement with a 2022 model, they are going back to Ford and I was supposed to get a call...
For myself, I was never issued a VIN and the dealer told me Ford cancelled the order, not them. Still waiting to hear if it was automatically converted to a 2022 model year order. I'm not clear if that is the case or not.
In the mean time, I started looking through the Ford inventory if there's...
wow, I thought for sure since you had a VIN it would be built, guess not.
Not sure if you saw my previous posts, I'm arguing my original deal should be maintained same as what was done for Bronco and F-150 customers (I think F-150 orders are maintained but not 100% sure, my sales rep didn't...
The thought has crossed my mind too. None of the Ford contacts were able to say if the order ever existed or not so I can only assume the dealer had done their job and what I'm being told is true.
the dealership, my sales rep asked for it on behalf of his sales manager and they are supposed to use the email when dealing with ford corporate. he said coming from the customer adds weight to it.
I have also called ford customer service twice (the call centre), contacted ford service on...
Spoke to my dealer yesterday and I brought up the fact that Ford was delaying deliveries for Bronco's and F-150's and my understanding is the original deal is being honoured and he said I was right, to send an email with a proper complaint so they could go back to Ford to argue Ranger customers...
I wonder if it's really a binding contract, there's basically 2 sheets, one with all the pricing details showing the factory rebate, the finance rate, the taxes, the overall interest that will be paid and the payment amount that I signed and the dealer signed, and a second sheet showing the...
I'm really frustrated. Ford were running a $1500 factory order incentive when I placed the order. When a company runs a promotion like that, isn't because they want to try and get more orders in?? And then just turn around and cancel it? Well why the heck were you running a promotion??
Speaking...