If the vehicle is California emissions equipped the coil would be covered under 8yr 80k, living in New York all new cars sold meet California emissions standards but being a vehicle from AZ no go on emissions warranty as it does not exist.
@9zero1790 not really but again you gave the dealer a way out of it by modifying the vehicle before the problem was diagnosed or corrected as NVH (Noise, Vibration, Harshness) diag is covered by base warranty unless found within driveline but that has now been modified and no longer at spec no...
9zero1790 While context is hard to convey in text, unfortunately they are correct in Fords stance as driveline angle is no longer at factory spec due to lift no matter the type, if the vehicle was still stock you would have a leg to stand on, hate to put it that way but that is where it is at...
IMO no a ford premium care x warranty is never a bad idea as it is closest to the factory bumper to bumper coverage there is, apologies for not seeing this earlier
So, suspension modification can be murky so to speak, i.e., angles and geometry have changed from original design and spec which can be used as a no go. however what kind of mod are we talking about if it's a leveling kit that would be a tough sell whereas cutting out a crossmember or mount to...
Well technically speaking if the owner installs it themselves there is no coverage from the get go, me I would run it through depending on customer relations ( ie not a prick about it) and let FMC request proof of installation(rare), if denied due to lack of paper work id ask for a receipt from...
Wish there was continuity as I too deal with a same team but separate body shop and have had similar issues, glad to hear the service department stepped up to the plate.
digital age has enabled dealers to save and send IDS sessions directly to Ford is about all I can say as to how the Tune was ruled as the casual however a Ford tune had not been an issue, MT we are encouraged to use it when labor ops are not available, I have actually had assessors throw time in...