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On a whim I contacted dealer where I bought my 2020 XLT FX4 (Lexington, KY) to see if they'd match Carvana. I was shocked when they said yes...they matched Carvana's price sight unseen. When I arrived at dealership I was able to get them to offer $700 above Carvana cause truck was like brand...

Almost exact same for me. Carvana offer went down 2K from end of last week to this week. Carvana and Vroom almost exactly the same now. Carmax is about 2K less than both Carvana and Vroom.

Same here. Just from what I've read on here it seems that Carvana is more used/popular. I did notice that Vroom asks a lot more questions concerning trim level and accessories/options.

Is one better than the other? Meaning if both are offering the same price is one more reliable than the other as far as selling to them?

For anyone that has sold theirs to Carvana...how does the registration and title transfer work? I would worry it would stay in my name for a while. Also, what did you do about the insurance? I'm assuming one would cancel on the vehicle sold and add back when another vehicle is obtained. And...

Thanks for the reply. I'm trying my best to just let things be and enjoy what I have, but me being picky and OCD makes it tough. It's like I see a little something each day that nags at me...mainly cosmetic things. And we can read for days on here about things others have noticed. Maybe its...

Thanks Phil for your input. That is definitely the way I'm leaning. Just wish the whole situation could have been avoided...but can't fix the past. Can only enjoy the future.

I originally had a post about four months ago concerning a replacement rear glass on my new 2020 XLT. It was replaced twice due to scratches and chips. However, I'm still concerned about the glass they have in there. It is a factory OEM replacement, but on the outside it looks wavy on the sides...

The discolored place I was speaking of is next to the driver's side door handle. It is a lighter color...almost gray. Looks like where a sticker was peeled off, but it definitely will not improve with any cleaning. There is a whole thread on here talking about it with pictures. Several say that...

That is exactly how mine is. You don't notice it when looking directly from the side, but when looking down the side...like through the side mirror...you can really see it. It's smooth to the touch...no indention at all. I have noticed so many cosmetic issues like this since I bought the truck...

I have a 2020 XLT (White) and noticed that right above where the gas cap door is it looks like a small vertical crease in the body panel or paint. You have to look at it down the side of the truck in certain light to see it...reflections look distorted in this particular area. I can see it while...

Wanted to give an updated update and get some opinions. I thought I was good after the last back window replacement (glass number 3 counting the original), but not completely sure now. Sorry, a bit of a long post but appreciate the read. The latest replacement has an odd wavy effect on the...

Definitely agree there. I'll be shopping elsewhere when its time for another vehicle. Will be getting my service appointments at another dealer as well. A shame that quality control and good customer service are absent from so much these days.

Thought I'd give an update just in case anyone else might be experiencing glass issues. The glass shop had to order 2 back windows and 2 side windows before they got some that weren't damaged with scuffs and scratches. These were all brand new straight out of the box from Ford. Even weirder is...

I've confirmed with them about 5 times...OEM glass they said...just like what came new on the truck. I believe they said it was made by Carlite for Ford.

Thanks for that great advice. That is exactly what I plan to do. It's just a shame that I can't trust the dealer after making such a large purchase.

Yes, I believe they did wash it there. Could definitely be the cause of the original damage. But wondering why the replacement glass from Ford is damaged straight out of the box? I am going through a glass shop for the repairs. I'm hoping they can do a better job than the dealer. Although I...

Thanks for your reply Phil. I was hoping to avoid that but may have no choice. It gets even better after this morning. The glass shop called me and said they had gotten in the new replacement side window and back glass. They said back glass looks good but side window has a scratch on...

Ha! You know that's probably way closer to the truth than anyone would admit. Really disheartened that the replacement glass looked even worse. It has scratches, smudges, and what looks like glue or fingerprints between the glass. I hope the replacement next week is way better. If not I'll just...

Thanks for the responses. I had thought of that too...that they had damaged them at the dealer. But the new back glass was put in by a glass shop near the dealer...so not people that are working at the actual dealership. I really hate how they act like no way they could've done it. I'm not sure...