I also have issues with Sync when I start my truck in the garage. I think it can't get a signal it is looking for. I do a soft reset after backing out. Soft reset is hold power and next track for 5 seconds, then release. That would be better than sitting beside the road for a few minutes...
I bought a small lightweight travel trailer. The camper dealer says the accessory pin of the 7 pin connector is not hot. This is a factory installed towing package. The camper dealer says this is a common problem on new vehicles due to a missing relay. But can't tell from the manual which...
Yes, I received the 42,000 points but it wasn't instantaneous. I called and was told the modem had to be active for 30 days, and then it could take 30 more days to receive. I think it was more like 3 weeks total. Just show up out of the blue.