Even though mileage is low, my truck was too old for a warranty. The truck still is not fixed. The light is still coming on and going off. I would not let the dealership fix it for another $500. So, they charged me $185 for Diagnosis. This time they said the next sensor to be replaced was...
So, an update. Ford Customer Service did not follow up. My check engine light came on again. Same code P139C. This is after they changer the EGR valve. So, I called CS while I was there. They talked with my rep and lo and behold the EGR is covered under the power train warranty…so, I am...
So, I have reached out to Ford Customer Service. They are attempting to contact the dealer service center to get more information. We will see where it goes from here. Are there any magic words or phrases I should use with customer service?
I stopped by the ford dealer while running errands. I had lost some power and the light came on. I drove into the garage like I owned the place and did not turn the engine off (that is what the service manager told me to do the next time I had any problems). They called the service manager to...
I just found a video on you tube that talks about my problem. Yes, the actuators may need changing, but it is a big box under the dash that needs replaced…..and that is why the direction of vents will not change. I have brought this up at least twice with dealers and they just came out and...
What do you mean 15 minutes twice a year to change it over? This is another thing that has not worked since I got the truck…..they just kept telling me I didn’t know how to work the heating and air. I could never get the air (hot or cold) to come out the vents i wanted it out of.
What really sucks is that they have changed to EGR valve due to a bad design, but yet Ford has not put out a recall. So, I now have a newly designed EGR valve in my truck. Service manager said I would not have this problem again. GRRRR!
Okay….I guess I need a warranty if I am going to keep this truck. Where is the best and cheapest place to get a bumper to bumper warranty? Will is cover everything? How long will it cover this piece of junk?