This may or may not help with your climate issue, hopefully you have Forscan
You need to use Forscan to access the APIM module (Do this at your own risk) and change the codes as follows:
7D0-01-02 xxxx x2xx xxxx
and 1 of the following:
7D0-01-01 xxxx xxx3 xxxx - Dual Zone & HD radio avail...
They have always done this! Very disappointing year after year to only get current if you own a new model. I know I change vehicles more than average and each year you only get the version it came with. IE 2018 3.3 and 2019 3.3.
Odd your screen does not look like 3.4 it should be blue in color. Did you try to upload your old APIM values again, if that does not fix disconnect battery for 15 mins and check again.
Finally they answered my question
Dear James,
Thank you for contacting the FordPass team. My name is Raymond and as your Guide, I will be happy to assist you with your inquiry!
Is this inquiry in regards to FordPass Vehicle Controls? If so, yes. Vehicle Controls - remote start, lock...