My windshield has the distorted wavy appearance in it right where the front of the windshield curves around toward the side of the passenger side. I will have to sit in the passenger seat to see if it is the same where it curves around at the driver's side.
My Ford Customer Care lady sent me an email a bit ago telling me she could not keep my issue open for resolution at a later date. I told her that was ok and asked her what the fix is then. I also strongly suggested she elevate the issue to someone at Ford, because the fix would require more...
Thanks, Phil. Very interesting read. I don't know what the problem is with the new Ranger seats, but the correct people need to know about it. I am not sure how to get the issue elevated at Ford. I have told my Customer Care Rep that that is what needs to be done, but I don't feel really...
Thanks for the information, Phil. I guess I will just leave it in the Customer Care arena. The poor lady I am dealing is trying very hard to resolve this issue, but is beside herself as it appears there is no fix for it right now. I just sent her an email asking if we could just keep the case...
Hi, Phil. When I worked for Caterpillar (as a Senior Quality Engineer), we had a definitive method for addressing supplier quality issues. I will simplify it a bit here. Whenever we encountered a quality problem that was a supplier issue, we would notify the supplier of the parts and corral...
What I find strange is some people on here have trucks with nice looking leather seats. How can Ford get some covers that are really nice and some that are total trash? It is as though they have multiple suppliers that obviously have totally different quality standards. Someone in the quality...
I sent the email to the lady in Ford Customer Care that is handling my case. If I do not get a proper response from her, I will escalate the issue. She has been very easy to work with so far and told me some time ago that if I was not happy with the replacement covers, they will continue to...
In my email to Ford Customer Care last night, I asked if taking it to a local upholstery shop was an option. I am waiting for them to reply today. I will post their response when I get it.
Well, I got my new leather seat covers installed yesterday and am not really happy with the way they look. The dealer did a great job installing them, but they still do not look good. The area in the middle of the seat that had the loose, saggy leather now looks pretty good (however, I have...
I don't think the dealers do much for predelivery. I had little washer fluid in mine as well. I think all my dealer did was half arse washed it and handed it to me.
I went with the Truck Gear by Line-X folding cover on mine. It is basically the BakFlip F1 with a Line-X coating on the folding panels. I had a BakFlip F-1 on my F150 for seven years and was still in great shape when I sold the truck to buy this Ranger. The only regret I have is I wished I...
I have not run much fuel through mine yet as I only have about 650 miles on it. I have not paid much attention to mileage yet. I was thinking of running some higher octane just to see what it would do, but decided to wait until I get a few more miles on the truck. As far as the seats go....I...
Thanks for the information. I will post the results of my seat cover replacement after it happens on Jan 23. My vibration seems to be worse some days than others. It also is intermittent which I don't understand. Sometimes I really believe it is not there and more frequently it is very...
Kieefer, did you contact Ford Customer Service about this? If so, what kind of response did you receive? I plan to contact them, but I have another issue (poor leather seats) that I am working with them right now. I plan to contact them about the transmission/driveshaft vibration as soon as I...