I picked "Bucky" up at the service department and drove straight to the sales floor. The salesman who sold it to me 93 days ago wasn't there, which was probably a good thing. I found the sales manager and told him my tale of woe, stated that it appeared that the service department had no...
After 6 days at the dealer, they finally gave me a call - only after I left a message asking for an update. Surprising me not all, they declined to do the work detailed in the TSB. The service adviser said that they took the measurements per the instructions and the difference between Angle A...
So if the TSB fails to address the vibration, the next step is to shim the center bearing? I don't have a lot of faith they will even do the TSB for me.
I took my Ranger in for the TSB work last Friday. The service writer who booked me in wanted to see if they had the part before he took "Bucky" off my hands, and I told him I was certain they did not have the part, as the service advisor I made the appointment with said they would have to...
I have already had resistance from the dealer. They apparently don't feel the need to order the shim kit noted in the TSB for stock until they have looked at each individual whiner's (that would be me, apparently) vehicle to see if the TSB applies. Good Lord. Forty three years ago, I was a...
I just read in another thread about TSB 20-2277 issued on 19 August to address shudder/vibration on acceleration and it deals with realigning the rear axle. TSB Issue: Some 2019-2020 Ranger vehicles may exhibit a shudder/vibration when accelerating from a stop. This may be due to an excessive...
I am happy to see this TSB. Both the dealerships in Clearwater were adamant the vehicle was performing properly. I have scheduled the Ranger in for 9/11 for the work and will report back.
As a side note, I drove to the north GA mountains 2 weeks ago. I have started accelerating to highway...
Just out of curiosity, is there any way I can independently check to see if the tech did in fact reprogram the PCM? Is there any other computer on the Ranger besides to the PCM that could be reprogrammed?
I just returned from Ferman Ford. A service tech (he had clean hands so suspect he is a shop foreman) drove the vehicle and acknowledged the issue. He likened it to the lugging that a manual transmission being driven in a high gear at low rpm would experience. I spent 2 hours waiting while...
I had a call from someone at Ford yesterday, she was annoyed that the vehicle was not at a dealer service department already. I told her that after the last dealer service experience, and because the CSR at Ford did not mention that it needed to be in a shop for Ford to intervene, I was waiting...
I have a noticeable drop into first gear when I slow to a stop, but only when I am in Sport mode. In drive no issue at all. It has been a couple of months since your post, what is new with yours?
This afternoon, the issue came back with a vengeance. At anything more than a very soft acceleration from stop, it rides like I am on a washboard road up to about 45 mph, both in Drive and in Sport mode. I contacted Ford and am chatting with a customer service rep right now. I am cautiously...
I got my Ranger XLT SuperCrew back from Walker Ford today after it spent 10 days there, essentially on vacation, as there was no work done on it that I can tell. The service advisor was given the information on the leaning issue (from this thread), along with a photo and part number for the...
Phil,
As stated in the above note, I took the truck back to the Walker Ford, as they were concerned about bad feedback I had given them. I was given a rental vehicle as a loaner and was anxiously waiting a status update. On July 27 at 9:06 am, I received a call from Ryan Holcomb, the Service...
Hi Phil,
I took the Ranger back in to the same dealer last Tuesday 21 July. The service manger had called me and was concerned (about the feedback I gave them on the survey, anyway) and he met me on the service driveway. He drove the vehicle with me along to helpfully point out the issue, in...