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Thanks for the replies - the issue is that it won't return from the folded down position to the upright position. The button has no function with regard to it locking back up - based on the other headrest on the rear seat you simply lift the headrest from the folded down position and it clicks...

I have a 2019 XLT crew cab and I folded down the rear headrests to do some cleaning, and now one of them won't click back into place; it stays in the folded down position. Does anyone know of any fixes that can be done or other ideas to keep it vertical?

I wouldn't say that they're ripping me off - they replaced the original battery under warranty at no cost, and now they say this second battery is failing, but it's been over two years since they've installed it, so it is not covered under any warranty... I'm no fan of dealers and their...

I took my 2019 XLT into the dealer for an oil change yesterday and they advised that the battery failed the testing. This'll be the third battery for this truck with 29,500 miles (the dealer's service advisor said that perhaps I don't drive it often enough to keep it charged up adequately)...

So I ended up going back to SafeLite - they do remove the wiper arms with a windshield replacement. They adjusted them to sit a bit lower... I did ask if they need to use a puller to remove the arms and the tech said they only need the puller if it's an older truck and the arm is good and...

I had the windshield replaced on my 2019 Ranger and when I went to use the wipers the other day I noted that the driver's side wiper was tapping against the A-Pillar - something that it has never done before. I wonder if the windshield folks removed the wiper arm and didn't replace it back to...